Environmental Services

Infection prevention is essential to ensuring resident safety. Family members expect it, CMS requires it, your employees depend on it and your residents deserve it. How can you make sure your whole team is set up for success during this crucial time? Join us as we give you tools to train all your departments in multiple areas for infection prevention. Participants will understand the impact of cross training on a successful infection prevention program and will learn how to simplify everyday infection control challenges to achieve a safe environment at their community.

Every department in a senior care facility has responsibilities with customer service and problem solving. It’s no different for the environmental services staff members, who come in contact with residents and other staff members every day. Environmental service managers and maintenance staff will learn specific techniques in customer service and relations, as well as effective “common sense” techniques and approaches to problem solving. Learn the humorous “moments of truth” in everyday practice that can result in a positive or negative opinion of your care, your service and your department.

This presentation will walk through the traditional emergency planning process and the shortfalls that your facility/organization may have faced during this on-going pandemic. This very informative session will review the must-have components of emergency planning and the importance of improvement planning and after-action reports. There will be a discussion on several key areas of concern including understanding the shortfalls of PPE, how to appropriately procure for a potential second wave, identification of potential providers of PPE and how to spot potential scams.

The COVID-19 pandemic has brought an even higher focus on infection control practices in health care facilities and the role that environmental service staff plays in the prevention and spread of pathogens and viruses. This session will review the types of health care facility-acquired infections, their modes of transmission and proper infection control procedure. There will be a discussion on best practice surface disinfection protocol, following CDC Guidelines to break the chain of infection. The core elements of this presentation will focus on environmental hygiene, CDC high touch points, disinfectant types and disinfectant strategies and applications, including dialogue for post-COVID-19 strategies.

The COVID-19 pandemic has created a situation that requires all of us to work together to develop executable plans that can deliver clean, safe and healthy facilities, while protecting the health and wellbeing of the residents and tenants that reside there. This presentation will focus on post-pandemic strategies related to enhanced hygiene and surface disinfection processes and establishing effective par levels for critical items, such as PPE and alcohol-based hand rubs (ABHR). There will be a discussion on preparedness, cleaning frequencies, cleaning and disinfection practices, hand hygiene accessibility, awareness and communication.

In this session, the training will focus on practical, no-cost and low-cost ways you can enhance daily quality of life for your residents who spend a majority of their day in their room. The presenter will review proven case study examples, easy-to-use resources that work and ways to make this happen in your facility. Don’t miss this thought-provoking session that will provide a whole new perspective and may change the way you think about activities.