Convention Tracks

ALL

Is It Normal Aging Or Is It Dementia?

Pre-Convention Education Session

Speaker: Lori Dierolf

Audience: ALL

Normal aging is not a disease and does not always result in dementia. Therefore, when caring for older adults, health care workers need to be able to determine what is normal aging and what is dementia. This session outlines the differences between normal aging and dementia and will review the top 10 symptoms of Alzheimer’s, as well as the various stages of the disease.

Are You Burned Out Or Just Bummed Out

Education Session 1

Speaker: Kit Welchlin

Audience: ALL

Burnout has taken its toll on health care workers since the COVID-19 pandemic began. Burnout in health care professionals can have serious effects on quality of care and career success. The best approach to prevent and/or treat the symptoms of burnout is by focusing on the causes of the stress and educating yourself on coping strategies. This fun enlightening session will provide insight on proven techniques to relieve stress, how to prioritize and manage multiple priorities and how to gain control of your time and your life.

The Gift of Music in Dementia Care

Education Session 1

Speaker: Lori Dierolf

Audience: ALL

Music can elicit emotions and memories, help provide a link to a person’s past and promote interconnection with caregivers and others with dementia. Recent findings suggest that musical training delays cognitive decline and promotes brain plasticity in the elderly brain. There is a reason why music is so effective in reaching individuals living with dementia! This session allows attendees to experience ways music is hard-wired into our brains and helps explain ways to utilize this gift when supporting those with Alzheimer’s.

Men are from Fleet Farm – Women are from Nordstrom

Speaker: Kit Welchlin

Education Session 2

Audience: ALL

In case you hadn’t noticed, men and women communicate differently and often misunderstand each other. Though we do not plan or expect to make life difficult for each other, we often mistake the ideas and feelings of a person of the opposite sex. It is important to be aware of the differences in how each gender communicates so that we can more fully understand each conversation. During this entertaining and insightful session, we will unlock the secrets to understanding and improving communication with the opposite sex.

Managing Challenging Dementia Behaviors

Speaker: Lori Dierolf

Education Session 2

Audience: ALL

As a health care worker, there are many things you can do to help residents with dementia have a better quality of life by predicting behaviors and trying to understand the meaning behind them. This session will focus on techniques for dealing with specific behavioral issues and help you identify and manage these behaviors, as well as their triggers, while providing person-centered care guided by the principles of independence and dignity.

A New Attitude for the New Health Care Frontier
Speaker: Judy Carter

Opening General Session
Audience: ALL

Nowhere are people more burned out and stressed than people who work in health care. In our frenzied world, people need to be reminded of the importance of managing their stress, keeping a sense of humor and maintaining a positive attitude for peak performance and success in all areas of their lives. The so-called “little things” in life can become cumulative if we don’t stop them in their tracks. We need to manage our stress before it manages us! During this energetic, upbeat keynote presentation, you will laugh while you learn without straining your brain.

Women Warriors: Discover Your Superpower

Speaker: Judy Carter

Education Session 3

Audience: ALL

How do you stay resilient and upbeat for your job and family when you’re hit with constant waves of problems, change, worries – and not to mention – your teenager just got their driver’s license. Yikes! Judy will open your eyes to the fact that the hero you’re waiting for has arrived – and it’s you! In this fun and upbeat training session, Judy explores the importance of prioritizing things that matter to you, both at work and at home, and will introduce you to techniques that can help you make work-life balance possible.

You’re On A Team – You Might As Well Be Good At It

Speaker: Kit Welchlin

Education Session 3

Audience: ALL

More and more we are being asked to work in teams to solve problems in creative ways.  Having to work with others is a fact of life. Working well together as a team is a necessity. Effective communication techniques can help foster creativity and cohesiveness and are critical for positive team dynamics. Learn how to focus on the positive aspects of different perspectives and interpretations and how to communicate effectively with your teammates in this upbeat and thought-provoking session.

Something Greater is Always Possible
Speaker: Devin Henderson

Tuesday General Session

Audience: ALL
What would you do and who would you be if you believed anything was possible for you? For many people, a once-held vision of unlimited possibility gets small and limited as a result of life’s daily stressors, persistent insecurities, self-doubt, isolation and even failure. But what if you could reclaim and even expand your full potential at any time? And what if your truest potential was bigger, richer and more satisfying than you had previously envisioned? Join seasoned speaker and performer Devin Henderson for an entertaining and funny experience that will inspire you to break free of your perceived limits and realize your greatness like never before.

It’s a New Frontier – Reinvent Your Care

Speaker: Jim Mathis

Education Session 4

Audience: ALL

This session will focus on today’s rapidly changing health care environment, which includes new quality performance metrics and increased regulatory requirements. With the ramifications of the pandemic, constant changes in regulations, millennials entering the workforce and baby boomers arriving in facilities, the realities of your services have changed permanently. These changes require all members of the health care team to be knowledgeable and engaged to facilitate the successful realignment of health care delivery systems to meet these needs while continuing to deliver quality care. Jim will share fresh and useable ideas with a unique perspective on how change can inspire you to become more productive and enjoy more passion in your reinvented health care career.

Behavioral Health in a Post-Pandemic World

Instructor: Barbara Speedling

Education Session 4

Audience: ALL

Responding to the behavioral health needs of residents resulting from COVID-19 requires that all staff understand the basic responsibility to provide culturally competent trauma-informed care. This session explores the responsibilities and expectations for improvements in behavioral health and the person-centered interventions developed for residents with dementia, mental illness, substance abuse and complicated psychosocial needs.

Working with People from Other Planets

Instructor: Jim Mathis

Education Session 5

Audience: ALL

It is even more important today than ever for health care leaders to understand how to work with and manage people with different personalities and ways of thinking. Are you connecting with everyone in their strengths, rather than your single style? This humorous, entertaining and interactive session will explore essential tools for managing, leading and retaining good workers, improving communication and reducing conflict.

“Make” the Force Be With You – Leadership in a Galactic Crisis

Instructor: Jim Mathis

Education Session 6

Audience: ALL

The pandemic has been one of the best educations a leader or an organization can have, if they use this time to learn and grow from their priorities, their reactions and their people’s dependency on them to stand up and take authority. These recent circumstances pose a golden opportunity for your staff and team to see leadership in you that builds confidence and security in uncertain times. When a crisis passes, as they all do, you will be their guiding light for priorities and support in the uncharted world ahead. It will also allow more creativity in initiating a new beginning.

Abuse Prevention Strategies for Achieving Compliance and Quality

Instructor: Barbara Speedling

Education Session 6

Audience: ALL

The focus of this discussion is on recognizing the broad range of events and circumstances that constitute abuse, including those that may not rise to the level of a reportable abuse, but are offensive to the resident. The session will provide advice and resources on developing viable and efficient quality assurance systems for staff education and competency, reporting and investigation, as well as performance improvement.

Trauma-Informed Care

Instructor: Carmen Bowman

Education Session 6

Audience: ALL

Ensuring that health care staff under­stand and appreciate the many ways stress-related reactions can manifest is essential to establishing a proactive approach to symptom management. Rec­ognizing these reactions as something the affected individual has little ability to control is key to creat­ing a caring environment in which healing and quality of life is achievable. This session will provide care­giving approaches to meet the needs of older adults impacted by stress-related disorders.

Active Threat – Active Shooter: Prevention, Response and Recovery

Instructor: August Geisinger

Education Session 7

Audience: ALL

Active shooter incidents in long-term care settings present unique challenges with a large and diverse vulnerable population and individuals with disabilities. The physical environment presents challenges as well, with many large open gathering spaces and often multiple buildings. So how do you protect your staff and residents from incidents of violence? This session will define the term active shooter and help define how you can predict, prevent and respond to an active threat situation. In addition, there will be a discussion on situational awareness and techniques that you can use to recognize the different stages of anger and appropriate responses during each stage.

All Hands, All Hearts, All In

Instructor: Christopher Ridenhour

Education Session 7

Audience: ALL

The biggest difference between a good senior care provider and a truly great one is exceptional customer care. Staff in all areas of senior care have busy and often hectic work lives. Even so, we must all work consciously to incorporate great service into every aspect of the patient experience. Caregivers who provide exceptional customer care understand that doing so requires attention to personal details, providing residents and their families with a sense of dignity and trust. This fun and enlightening session will provide insight and tools for success so that the entire staff will be committed to being all in with exceptional customer care.

Dementia Update 2021

Instructor: Yogesh Shah

Education Session 7

Audience: ALL

In the future, aging services organizations will need to identify dementia biomarkers differently and understand beginning levels of cognitive impairment. This session will focus on lessons learned that have deepened our understanding of the dementia experience, challenged our perspectives and inspired us like never before toward greater empathy, inclusivity, innovative reforms and a better world for those impacted with Alzheimer’s and dementia.

Excelling in the New Health Care Frontier

Speaker: Christopher Ridenhour

Closing General Session

Audience: ALL

The rapidly changing health care environment includes new quality performance metrics, increased regulatory requirements, changing demographics and more demanding patients and families. So how do you keep your sanity and thrive in today’s challenging health care world? This insightful and humorous keynote isn’t about raising your IQ. Instead, think of this training as looking at your world in high definition. Christopher will help you see things more clearly and from a different perspective that will lead to new ideas, new solutions and true breakthroughs that will help improve your health care career and will result in better patient satisfaction and overall health.

LICENSED NURSING HOME ADMINISTRATORS

Optimizing and Sustaining Occupancy Post-Pandemic

Speaker: Linda Saunders

Education Session 1

Audience: SS, N, DH, ADM, ALMC

The pandemic created a dramatic impact on census for every skilled nursing facility and assisted living provider nationwide. So where do you start to rebuild occupancy after so much negative industry news due to COVID-19? This session will take a deep dive into the census challenges and changes within the senior care sector since mid-2020. Participants will be provided insight, tools and expertise on how to re-engineer and re-boot occupancy with confidence.

Unique Challenges of the Health Care Workforce

Speaker: Louann Lawson

Education Session 1

Audience: N, DH, ADM, ALMC

The value of the health care workforce is typically discussed in terms of operational and clinical outcomes, including shortages, recruitment and retention. The impact is even more expansive, encompassing quality, outcomes and organization data, to name a few. This session will walk attendees through the unique challenges of today’s health care workforce and introduce five key strategies for leaders as they embrace the new demands faced while enhancing recruitment and retention efforts for positive outcomes.

Real Food First: Addressing Weight Loss

Speaker: Julie Halfpop

Education Session 1

Audience: D, N, ADM, ALMC

Weight loss was an unintended consequence of COVID-19, given the effects of the illness and disruptions in dining. Often the first intervention is to begin a supplement regime, but quickly these routines become lackluster, causing flavor fatigue and a subsequent strain on the budget. Join us for this timely session and be inspired to create a culture that entices diners to eat and maximizes the nutrition in every bite. Plus, try new concoctions created with favorite and trendy ingredients.

Fearless Leadership in the Face of Crisis, Chaos and Uncertainty

Speaker: Linda Saunders

Education Session 2

Audience: N, DH, ADM, ALMC

In health care, leadership can be tough under the best of circumstances. What happens when the way forward becomes unclear, rapidly changing, unknown or just less certain? This session will examine effective leadership behaviors, characteristics and approaches under conditions of ongoing uncertainty.  Join Linda on a journey that will arm you with the skills to face today’s challenges head-on with confidence.

Use Quality Measure Data to Improve Clinical Outcomes

Speaker: Louann Lawson

Education Session 2

Audience: N, DH, ADM, ALMC

Join this session to learn how to analyze the available quality measure data and identify opportunities for systems improvement that will advance quality care outcomes, the development of sustainable clinical systems and regulatory compliance. Perform root cause analysis using a case example to identify system-level and resident-level process improvement opportunities.

Preparing for State Survey in the Dietary Department

Speakers: Abigail Hallmark, Rebecca Shinn

Education Session 2

Audience: D, ADM, ALMC

Now that annual surveys are once again underway, long-term care facilities are faced with the challenges of keeping up with not only the heightened sanitation practices, but also the evolving recommendations and guidance from state and federal agencies. Prioritizing the core principles of a safe food service operation is key to meeting food and nutrition service regulations. This session will review the best practices for dietary staff to ensure compliance with regulatory standards during the survey process.

Is There a Post-COVID Employee World?

Speaker: Jo Ellen Whitney

Education Session 3

Audience: N, DH, ADM, ALMC

This session will focus on changes to the workforce legal landscape brought on by COVID-19.  The discussion will include recent OSHA issues, remote and hybrid work site matters, privacy concerns, leave and disability documentation concerns and wage hours issues. Jo Ellen will also review many recent employment and human resources questions attorneys have received, along with an explanation of their various legal implications.

Can We Prevent Falls? Using QAPI To Do Just That

Speaker: Louann Lawson

Education Session 3

Audience: SS, N, ADM, ALMC
Investigating accidents and incidents are part of the daily routine as a director of nursing. The key to a successful investigation is the development of concrete processes. This information-packed session will provide tips and techniques on the investigative process of accidents and injuries. There will also be a review of the regulatory interpretive guidelines for accidents and injury investigation.

Food and Nutrition Showcase

Speakers: Abigail Hallmark, Rebecca Shinn

Education Session 3

Audience: D, ADM, ALMC

Bring your appetite to this fun session that will share trends in menu planning and food service in health care communities based on the growing consumer demands and preferences. The session will include demonstrations of cooking skills with simple semi-scratch recipes, a discussion of recipe development that focuses on food quality, nutrition and taste, and an examination of the importance of plate presentation.

Audit Proof Your Skilled Nursing Documentation

Instructor: Melanie Tribe-Scott

Education Session 4

Audience: N, ADM

Confused about how to “skill” a resident based on nursing needs? This presentation discusses skilled documentation guidelines and clarifies the differences in skilled and unskilled charting requirements. Attendees will learn how to improve documentation and guard against the recoupment of funds. The presenter will provide proven tools and systems to take back to your facility for everyday use.

Creative Compliance – Living Life Outside of Groups

Instructor: Carmen Bowman

Education Session 4

Audience: AP, ADM, ALMC

Activity professionals find it difficult to allocate the necessary time to all residents, let alone those who choose not to participate in group programs. But person-directed care emphasizes the needs of the individual. This fun, fast-paced session will focus on developing an integral one-on-one program tailored to meet the needs of the short-term or long-term resident who has opted out of group programs. From baby boomers to people living with dementia, this session will help you discover new engaging ways of activity programming for all your residents.

Infection Control for Environmental Services

Instructor: Lisa Lysell

Education Session 4

Audience: ES, ADM, ALMC

The COVID-19 pandemic has brought an even higher focus on infection control practices in health care facilities. This fact has made the role of the environmental service staff more crucial than ever in the prevention and spread of pathogens and viruses. This session will review types of health care facility acquired infections, their modes of transmission and proper infection control procedure. The core elements of this session will focus on environmental hygiene, CDC high touch points, disinfectant types and strategies, as well as a review of new infection control equipment for health care.

Quality Measure Strategies for Five-Star Results

Instructor: Melanie Tribe-Scott

Education Session 5

Audience: N, DH, ADM

Is your nursing home looking for ways to improve its quality measures? Improving quality measures improves residents’ quality of care and may result in lower mortality rates and fewer hospital readmissions. Not to mention, quality measures also play a big part in a facility’s Five-Star ratings. Attend this session to learn how a team of pros improved a facility’s quality measure rating from a one-star to a four-star and ultimately improved the quality of care for the residents that live there.

Rebuilding Consumer Confidence

Instructor: Barbara Speedling

Education Session 5

Audience: SS, N, DH, ADM, ALMC

The general public has never had a positive view of long-term care. The COVID-19 pandemic has intensified the negative public perceptions and stimulated an increase in the demand for alternatives to long-term placement. Winning consumer confidence requires more than a focus on amenities. Building trust requires a confident, consistent and coordinated team approach to customer care and service. This session will provide insight on rebuilding the confidence of consumers and health care workers in the ability of the facility to maintain a safe and satisfying environment.

Come on Long-Term Care! Be the Best and Be Ready for Baby Boomers

Instructor: Carmen Bowman

Education Session 5

Audience: SS, N, DH, ADM

As baby boomers move into their last decades, the need is growing for short-term care in orthopedic rehabilitation and illness, and long-term care for chronic diseases. Do you want to attract more baby boomers? Improve your case mix? Increase referrals? Build your reputation? Attend this session and discover solid marketing practices to differentiate your facility. You will learn how to paint your facility with a different brush!

Quality Interventions to Increase Resident Engagement in Activities

Instructors: Cathy Allen, Laurie Reiss

Education Session 5

Audience: AP, SS, ADM, ALMC

This session will give participants a unique insight on how to assess the needs of their current activities program and develop a variety of quality-based programs that will benefit all residents at various functional levels. Learn effective tips and techniques that will maximize participation and response levels of all residents involved in programming. Participants will be introduced to fun and innovative activity programs with adaptations that can be used to make activity programming meaningful and ensure it enhances the physical, mental and psychosocial wellbeing of each resident.

Psychotropic Reduction – The Struggle is Real

Instructor: Melanie Tribe-Scott

Education Session 6

Audience: SS, N, ADM, ALMC
Almost half of skilled nursing facility residents are diagnosed with some form of dementia, with as many as 80% of these residents presenting challenging behaviors. Regulations and quality measures are in place to discourage unnecessary medication use, but with minimal staff training and concerns for safety, medications are often used as an intervention for these behaviors. This training will give you the skills that you need to be compliant with regulations, reduce risk for penalties, improve quality measures and improve resident care.

Programming for Younger Adults and Short-Term Stay Residents

Instructors: Cathy Allen, Laurie Reiss

Education Session 6

Audience: AP, ADM, ALMC

Younger adults and short-term stay residents believe that activities are more about the feeling they experience than the activity itself. They have a strong desire for independence, which includes doing things for enjoyment, physical and intellectual activities, service to others, spirituality, emotional and socialization opportunities, as well as learning new skills and reviving old skills. This session will provide participants with programming ideas to meet the needs and interests of the younger and/or short-term stay resident by creating enticing and empowering programs that will enhance their knowledge and skills.

POAs, Guardianships and Conservatorships – Plus Granny Cams

Instructor: Ken Watkins

Education Session 7

Audience: SS, N, DH, ADM, ALMC

Decisions for people who are not competent are made in several different ways. People often get confused regarding guardianships, conservatorships and powers of attorney. This session will review the role families, courts of law and the state play in substitute decision making and how it affects facilities in their role with end-of-life care, as well as other decisions that involve residents that are incompetent to make their own decisions. Although there is no legislation approved to allow granny cams in Iowa long-term care facilities, during this session, there will be a discussion on the latest information concerning the issues with granny cams.

Preventing Pressure Ulcers: Understanding and Utilizing the Braden Score Assessment

Instructor: Lisa Roederer

Education Session 7

Audience: N, ADM, ALMC

The long-term care industry is experiencing increased scrutiny in regard to negative outcomes. One of the increased risks is pressure ulcer development related to how our residents’ social interactions have changed over this past year. The Braden Scale score is one of the universal tools we use to define our risk score, but is it being used effectively? This presentation will walk you through the necessary elements of a prevention program and provide an understanding of how the Braden score can make a positive impact on your skin management program.

ASSISTED LIVING MANAGERS

Optimizing and Sustaining Occupancy Post-Pandemic

Speaker: Linda Saunders

Education Session 1

Audience: SS, N, DH, ADM, ALMC

The pandemic created a dramatic impact on census for every skilled nursing facility and assisted living provider nationwide. So where do you start to rebuild occupancy after so much negative industry news due to COVID-19? This session will take a deep dive into the census challenges and changes within the senior care sector since mid-2020. Participants will be provided insight, tools and expertise on how to re-engineer and re-boot occupancy with confidence.

Unique Challenges of the Health Care Workforce

Speaker: Louann Lawson

Education Session 1

Audience: N, DH, ADM, ALMC

The value of the health care workforce is typically discussed in terms of operational and clinical outcomes, including shortages, recruitment and retention. The impact is even more expansive, encompassing quality, outcomes and organization data, to name a few. This session will walk attendees through the unique challenges of today’s health care workforce and introduce five key strategies for leaders as they embrace the new demands faced while enhancing recruitment and retention efforts for positive outcomes.

Real Food First: Addressing Weight Loss

Speaker: Julie Halfpop

Education Session 1

Audience: D, N, ADM, ALMC

Weight loss was an unintended consequence of COVID-19, given the effects of the illness and disruptions in dining. Often the first intervention is to begin a supplement regime, but quickly these routines become lackluster, causing flavor fatigue and a subsequent strain on the budget. Join us for this timely session and be inspired to create a culture that entices diners to eat and maximizes the nutrition in every bite. Plus, try new concoctions created with favorite and trendy ingredients.

Fearless Leadership in the Face of Crisis, Chaos and Uncertainty

Speaker: Linda Saunders

Education Session 2

Audience: N, DH, ADM, ALMC

In health care, leadership can be tough under the best of circumstances. What happens when the way forward becomes unclear, rapidly changing, unknown or just less certain? This session will examine effective leadership behaviors, characteristics and approaches under conditions of ongoing uncertainty.  Join Linda on a journey that will arm you with the skills to face today’s challenges head-on with confidence.

Use Quality Measure Data to Improve Clinical Outcomes

Speaker: Louann Lawson

Education Session 2

Audience: N, DH, ADM, ALMC

Join this session to learn how to analyze the available quality measure data and identify opportunities for systems improvement that will advance quality care outcomes, the development of sustainable clinical systems and regulatory compliance. Perform root cause analysis using a case example to identify system-level and resident-level process improvement opportunities.

Preparing for State Survey in the Dietary Department

Speakers: Abigail Hallmark, Rebecca Shinn

Education Session 2

Audience: D, ADM, ALMC

Now that annual surveys are once again underway, long-term care facilities are faced with the challenges of keeping up with not only the heightened sanitation practices, but also the evolving recommendations and guidance from state and federal agencies. Prioritizing the core principles of a safe food service operation is key to meeting food and nutrition service regulations. This session will review the best practices for dietary staff to ensure compliance with regulatory standards during the survey process.

Is There a Post-COVID Employee World?

Speaker: Jo Ellen Whitney

Education Session 3

Audience: N, DH, ADM, ALMC

This session will focus on changes to the workforce legal landscape brought on by COVID-19.  The discussion will include recent OSHA issues, remote and hybrid work site matters, privacy concerns, leave and disability documentation concerns and wage hours issues. Jo Ellen will also review many recent employment and human resources questions attorneys have received, along with an explanation of their various legal implications.

Can We Prevent Falls? Using QAPI To Do Just That

Speaker: Louann Lawson

Education Session 3

Audience: SS, N, ADM, ALMC
Investigating accidents and incidents are part of the daily routine as a director of nursing. The key to a successful investigation is the development of concrete processes. This information-packed session will provide tips and techniques on the investigative process of accidents and injuries. There will also be a review of the regulatory interpretive guidelines for accidents and injury investigation.

Food and Nutrition Showcase

Speakers: Abigail Hallmark, Rebecca Shinn

Education Session 3

Audience: D, ADM, ALMC

Bring your appetite to this fun session that will share trends in menu planning and food service in health care communities based on the growing consumer demands and preferences. The session will include demonstrations of cooking skills with simple semi-scratch recipes, a discussion of recipe development that focuses on food quality, nutrition and taste, and an examination of the importance of plate presentation.

Medication Management in Assisted Living

Instructor: Julie Johnson

Education Session 4

Audience: N, ADM, ALMC

The routine use of high-risk drugs among the senior population found in today’s assisted living facilities poses a significant medical risk for tenants and significant regulatory risk for providers.  This session will cover proper medication management practices and procedures and current best practices in the delivery of high-risk drugs.

Creative Compliance – Living Life Outside of Groups

Instructor: Carmen Bowman

Education Session 4

Audience: AP, ADM, ALMC

Activity professionals find it difficult to allocate the necessary time to all residents, let alone those who choose not to participate in group programs. But person-directed care emphasizes the needs of the individual. This fun, fast-paced session will focus on developing an integral one-on-one program tailored to meet the needs of the short-term or long-term resident who has opted out of group programs. From baby boomers to people living with dementia, this session will help you discover new engaging ways of activity programming for all your residents.

Infection Control for Environmental Services

Instructor: Lisa Lysell

Education Session 4

Audience: ES, ADM, ALMC

The COVID-19 pandemic has brought an even higher focus on infection control practices in health care facilities. This fact has made the role of the environmental service staff more crucial than ever in the prevention and spread of pathogens and viruses. This session will review types of health care facility acquired infections, their modes of transmission and proper infection control procedure. The core elements of this session will focus on environmental hygiene, CDC high touch points, disinfectant types and strategies, as well as a review of new infection control equipment for health care.

Rebuilding Consumer Confidence

Instructor: Barbara Speedling

Education Session 5

Audience: SS, N, DH, ADM, ALMC

The general public has never had a positive view of long-term care. The COVID-19 pandemic has intensified the negative public perceptions and stimulated an increase in the demand for alternatives to long-term placement. Winning consumer confidence requires more than a focus on amenities. Building trust requires a confident, consistent and coordinated team approach to customer care and service. This session will provide insight on rebuilding the confidence of consumers and health care workers in the ability of the facility to maintain a safe and satisfying environment.

Therapeutic Diets in Assisted Living

Instructor: Julie Halfpop

Education Session 5

Audience: D, N, ADM, ALMC

Are you prepared to accommodate therapeutic diets in your assisted living program? As the desire increases, a sound plan that aligns with best practice is imperative. We will discuss approaches, policies, educational methods and competencies to lend to your effectiveness and add to the marketability of your dining program.

Quality Interventions to Increase Resident Engagement in Activities

Instructors: Cathy Allen, Laurie Reiss

Education Session 5

Audience: AP, SS, ADM, ALMC

This session will give participants a unique insight on how to assess the needs of their current activities program and develop a variety of quality-based programs that will benefit all residents at various functional levels. Learn effective tips and techniques that will maximize participation and response levels of all residents involved in programming. Participants will be introduced to fun and innovative activity programs with adaptations that can be used to make activity programming meaningful and ensure it enhances the physical, mental and psychosocial wellbeing of each resident.

Psychotropic Reduction – The Struggle is Real

Instructor: Melanie Tribe-Scott

Education Session 6

Audience: SS, N, ADM, ALMC
Almost half of skilled nursing facility residents are diagnosed with some form of dementia, with as many as 80% of these residents presenting challenging behaviors. Regulations and quality measures are in place to discourage unnecessary medication use, but with minimal staff training and concerns for safety, medications are often used as an intervention for these behaviors. This training will give you the skills that you need to be compliant with regulations, reduce risk for penalties, improve quality measures and improve resident care.

Programming for Younger Adults and Short-Term Stay Residents

Instructors: Cathy Allen, Laurie Reiss

Education Session 6

Audience: AP, ADM, ALMC

Younger adults and short-term stay residents believe that activities are more about the feeling they experience than the activity itself. They have a strong desire for independence, which includes doing things for enjoyment, physical and intellectual activities, service to others, spirituality, emotional and socialization opportunities, as well as learning new skills and reviving old skills. This session will provide participants with programming ideas to meet the needs and interests of the younger and/or short-term stay resident by creating enticing and empowering programs that will enhance their knowledge and skills.

Using LTC Trend Tracker in Assisted Living

Instructor: Brenda Irlbeck

Education Session 6

Audience: N, ADM, ALMC

Today’s families and seniors shopping for assisted living services expect the delivery of quality care. Any assisted living provider can claim that they deliver quality services to their tenants, but do you have quality improvement systems and data tracking in place to prove that you do? If not, consider embracing the AHCA/NCAL LTC Trend Tracker. This session will help you understand how to use LTC Trend Tracker to collect important operational data and use the data collected to your benefit.

POAs, Guardianships and Conservatorships – Plus Granny Cams

Instructor: Ken Watkins

Education Session 7

Audience: SS, N, DH, ADM, ALMC

Decisions for people who are not competent are made in several different ways. People often get confused regarding guardianships, conservatorships and powers of attorney. This session will review the role families, courts of law and the state play in substitute decision making and how it affects facilities in their role with end-of-life care, as well as other decisions that involve residents that are incompetent to make their own decisions. Although there is no legislation approved to allow granny cams in Iowa long-term care facilities, during this session, there will be a discussion on the latest information concerning the issues with granny cams.

Preventing Pressure Ulcers: Understanding and Utilizing the Braden Score Assessment

Instructor: Lisa Roederer

Education Session 7

Audience: N, ADM, ALMC

The long-term care industry is experiencing increased scrutiny in regard to negative outcomes. One of the increased risks is pressure ulcer development related to how our residents’ social interactions have changed over this past year. The Braden Scale score is one of the universal tools we use to define our risk score, but is it being used effectively? This presentation will walk you through the necessary elements of a prevention program and provide an understanding of how the Braden score can make a positive impact on your skin management program.

ACTIVITY PROFESSIONALS

Creative Compliance – Living Life Outside of Groups

Instructor: Carmen Bowman

Education Session 4

Audience: AP, ADM, ALMC

Activity professionals find it difficult to allocate the necessary time to all residents, let alone those who choose not to participate in group programs. But person-directed care emphasizes the needs of the individual. This fun, fast-paced session will focus on developing an integral one-on-one program tailored to meet the needs of the short-term or long-term resident who has opted out of group programs. From baby boomers to people living with dementia, this session will help you discover new engaging ways of activity programming for all your residents.

Quality Interventions to Increase Resident Engagement in Activities

Instructors: Cathy Allen, Laurie Reiss

Education Session 5

Audience: AP, SS, ADM, ALMC

This session will give participants a unique insight on how to assess the needs of their current activities program and develop a variety of quality-based programs that will benefit all residents at various functional levels. Learn effective tips and techniques that will maximize participation and response levels of all residents involved in programming. Participants will be introduced to fun and innovative activity programs with adaptations that can be used to make activity programming meaningful and ensure it enhances the physical, mental and psychosocial wellbeing of each resident.

Programming for Younger Adults and Short-Term Stay Residents

Instructors: Cathy Allen, Laurie Reiss

Education Session 6

Audience: AP, ADM, ALMC

Younger adults and short-term stay residents believe that activities are more about the feeling they experience than the activity itself. They have a strong desire for independence, which includes doing things for enjoyment, physical and intellectual activities, service to others, spirituality, emotional and socialization opportunities, as well as learning new skills and reviving old skills. This session will provide participants with programming ideas to meet the needs and interests of the younger and/or short-term stay resident by creating enticing and empowering programs that will enhance their knowledge and skills.

DIETARY PROFESSIONALS

Real Food First: Addressing Weight Loss

Speaker: Julie Halfpop

Education Session 1

Audience: D, N, ADM, ALMC

Weight loss was an unintended consequence of COVID-19, given the effects of the illness and disruptions in dining. Often the first intervention is to begin a supplement regime, but quickly these routines become lackluster, causing flavor fatigue and a subsequent strain on the budget. Join us for this timely session and be inspired to create a culture that entices diners to eat and maximizes the nutrition in every bite. Plus, try new concoctions created with favorite and trendy ingredients.

Preparing for State Survey in the Dietary Department

Speakers: Abigail Hallmark, Rebecca Shinn

Education Session 2

Audience: D, ADM, ALMC

Now that annual surveys are once again underway, long-term care facilities are faced with the challenges of keeping up with not only the heightened sanitation practices, but also the evolving recommendations and guidance from state and federal agencies. Prioritizing the core principles of a safe food service operation is key to meeting food and nutrition service regulations. This session will review the best practices for dietary staff to ensure compliance with regulatory standards during the survey process.

Food and Nutrition Showcase

Speakers: Abigail Hallmark, Rebecca Shinn

Education Session 3

Audience: D, ADM, ALMC

Bring your appetite to this fun session that will share trends in menu planning and food service in health care communities based on the growing consumer demands and preferences. The session will include demonstrations of cooking skills with simple semi-scratch recipes, a discussion of recipe development that focuses on food quality, nutrition and taste, and an examination of the importance of plate presentation.

Therapeutic Diets in Assisted Living

Instructor: Julie Halfpop

Education Session 5

Audience: D, N, ADM, ALMC

Are you prepared to accommodate therapeutic diets in your assisted living program? As the desire increases, a sound plan that aligns with best practice is imperative. We will discuss approaches, policies, educational methods and competencies to lend to your effectiveness and add to the marketability of your dining program.

ENVIRONMENTAL SEVICES, HOUSEKEEPING, LAUNDRY & MAINTENANCE

Infection Control for Environmental Services

Instructor: Lisa Lysell

Education Session 4

Audience: ES, ADM, ALMC

The COVID-19 pandemic has brought an even higher focus on infection control practices in health care facilities. This fact has made the role of the environmental service staff more crucial than ever in the prevention and spread of pathogens and viruses. This session will review types of health care facility acquired infections, their modes of transmission and proper infection control procedure. The core elements of this session will focus on environmental hygiene, CDC high touch points, disinfectant types and strategies, as well as a review of new infection control equipment for health care.

“Make” the Force Be With You – Leadership in a Galactic Crisis

Instructor: Jim Mathis

Education Session 6

Audience: ALL

The pandemic has been one of the best educations a leader or an organization can have, if they use this time to learn and grow from their priorities, their reactions and their people’s dependency on them to stand up and take authority. These recent circumstances pose a golden opportunity for your staff and team to see leadership in you that builds confidence and security in uncertain times. When a crisis passes, as they all do, you will be their guiding light for priorities and support in the uncharted world ahead. It will also allow more creativity in initiating a new beginning.

Working with People from Other Planets

Instructor: Jim Mathis

Education Session 5

Audience: ALL

It is even more important today than ever for health care leaders to understand how to work with and manage people with different personalities and ways of thinking. Are you connecting with everyone in their strengths, rather than your single style? This humorous, entertaining and interactive session will explore essential tools for managing, leading and retaining good workers, improving communication and reducing conflict.

SOCIAL SERVICES

Optimizing and Sustaining Occupancy Post-Pandemic

Speaker: Linda Saunders

Education Session 1

Audience: SS, N, DH, ADM, ALMC

The pandemic created a dramatic impact on census for every skilled nursing facility and assisted living provider nationwide. So where do you start to rebuild occupancy after so much negative industry news due to COVID-19? This session will take a deep dive into the census challenges and changes within the senior care sector since mid-2020. Participants will be provided insight, tools and expertise on how to re-engineer and re-boot occupancy with confidence.

Can We Prevent Falls? Using QAPI To Do Just That

Speaker: Louann Lawson

Education Session 3

Audience: SS, N, ADM, ALMC
Investigating accidents and incidents are part of the daily routine as a director of nursing. The key to a successful investigation is the development of concrete processes. This information-packed session will provide tips and techniques on the investigative process of accidents and injuries. There will also be a review of the regulatory interpretive guidelines for accidents and injury investigation.

Home Health Care National Update

Instructor: Bill Dombi

Education Session 4

Audience: SS, N, ADM

The Medicare home health benefit has undergone significant policy changes over the past several years, and the future will be no different as we face the over­haul of the payment methodology system, including the transition from a Request for Anticipated Payment (RAP) to a Notice of Admission (NOA) in 2022, along with continued scrutiny by auditors and more demonstrations. At­tend this informative session for a look at how Wash­ington is reforming home health care and explore a myriad of legislative and regulatory issues impacting providers, including an update to the Patient-Driven Groupings Model (PDGM), the Review Choice Demonstration and more.

Rebuilding Consumer Confidence

Instructor: Barbara Speedling

Education Session 5

Audience: SS, N, DH, ADM, ALMC

The general public has never had a positive view of long-term care. The COVID-19 pandemic has intensified the negative public perceptions and stimulated an increase in the demand for alternatives to long-term placement. Winning consumer confidence requires more than a focus on amenities. Building trust requires a confident, consistent and coordinated team approach to customer care and service. This session will provide insight on rebuilding the confidence of consumers and health care workers in the ability of the facility to maintain a safe and satisfying environment.

Come on Long-Term Care! Be the Best and Be Ready for Baby Boomers

Instructor: Carmen Bowman

Education Session 5

Audience: SS, N, DH, ADM

As baby boomers move into their last decades, the need is growing for short-term care in orthopedic rehabilitation and illness, and long-term care for chronic diseases. Do you want to attract more baby boomers? Improve your case mix? Increase referrals? Build your reputation? Attend this session and discover solid marketing practices to differentiate your facility. You will learn how to paint your facility with a different brush!

Quality Interventions to Increase Resident Engagement in Activities

Instructors: Cathy Allen, Laurie Reiss

Education Session 5

Audience: AP, SS, ADM, ALMC

This session will give participants a unique insight on how to assess the needs of their current activities program and develop a variety of quality-based programs that will benefit all residents at various functional levels. Learn effective tips and techniques that will maximize participation and response levels of all residents involved in programming. Participants will be introduced to fun and innovative activity programs with adaptations that can be used to make activity programming meaningful and ensure it enhances the physical, mental and psychosocial wellbeing of each resident.

Home Health Survey Update

Instructors: Maribeth Freland, Barb Rasmussen

Education Session 5

Audience: SS, N, ADM

Representatives from the Iowa Department of Inspections and Appeals (DIA) will review home health agency rules and regulations and will discuss how agencies can help enhance the survey process. They will walk through the top deficiencies cited in Iowa, which includes the updated surveyor protocol as it relates to the new Conditions of Participation (CoPs), when to notify DIA with a change in adminis­trator, geographic location or services offered and how to write a plan of correction.

Psychotropic Reduction – The Struggle is Real

Instructor: Melanie Tribe-Scott

Education Session 6

Audience: SS, N, ADM, ALMC
Almost half of skilled nursing facility residents are diagnosed with some form of dementia, with as many as 80% of these residents presenting challenging behaviors. Regulations and quality measures are in place to discourage unnecessary medication use, but with minimal staff training and concerns for safety, medications are often used as an intervention for these behaviors. This training will give you the skills that you need to be compliant with regulations, reduce risk for penalties, improve quality measures and improve resident care.

What’s Going On – Home Health Regulatory and Quality Update

Instructor: Annette Lee

Education Session 6

Audience: SS, N, ADM

Home health agencies have enough to juggle in a typical year, but in the year of a public health emergency continuing, there is not enough time in a day. Yet CMS continues to change things, and we need to stay informed to ensure compliance and to protect your payment! This session for home health agencies is the quintessential, “What are all of the updates I need to know, and how do they apply to me?” We will review the CMS updates on the proposed payment, survey, HHVBP, OASIS E status, audits, etc. – and most importantly – what it means to leadership, as well as what it means to your entire team.

POAs, Guardianships and Conservatorships – Plus Granny Cams

Instructor: Ken Watkins

Education Session 7

Audience: SS, N, DH, ADM, ALMC

Decisions for people who are not competent are made in several different ways. People often get confused regarding guardianships, conservatorships and powers of attorney. This session will review the role families, courts of law and the state play in substitute decision making and how it affects facilities in their role with end-of-life care, as well as other decisions that involve residents that are incompetent to make their own decisions. Although there is no legislation approved to allow granny cams in Iowa long-term care facilities, during this session, there will be a discussion on the latest information concerning the issues with granny cams.

“Make” the Force Be With You – Leadership in a Galactic Crisis

Instructor: Jim Mathis

Education Session 6

Audience: ALL

The pandemic has been one of the best educations a leader or an organization can have, if they use this time to learn and grow from their priorities, their reactions and their people’s dependency on them to stand up and take authority. These recent circumstances pose a golden opportunity for your staff and team to see leadership in you that builds confidence and security in uncertain times. When a crisis passes, as they all do, you will be their guiding light for priorities and support in the uncharted world ahead. It will also allow more creativity in initiating a new beginning.

Working with People from Other Planets

Instructor: Jim Mathis

Education Session 5

Audience: ALL

It is even more important today than ever for health care leaders to understand how to work with and manage people with different personalities and ways of thinking. Are you connecting with everyone in their strengths, rather than your single style? This humorous, entertaining and interactive session will explore essential tools for managing, leading and retaining good workers, improving communication and reducing conflict.

NURSES

Optimizing and Sustaining Occupancy Post-Pandemic

Speaker: Linda Saunders

Education Session 1

Audience: SS, N, DH, ADM, ALMC

The pandemic created a dramatic impact on census for every skilled nursing facility and assisted living provider nationwide. So where do you start to rebuild occupancy after so much negative industry news due to COVID-19? This session will take a deep dive into the census challenges and changes within the senior care sector since mid-2020. Participants will be provided insight, tools and expertise on how to re-engineer and re-boot occupancy with confidence.

Unique Challenges of the Health Care Workforce

Speaker: Louann Lawson

Education Session 1

Audience: N, DH, ADM, ALMC

The value of the health care workforce is typically discussed in terms of operational and clinical outcomes, including shortages, recruitment and retention. The impact is even more expansive, encompassing quality, outcomes and organization data, to name a few. This session will walk attendees through the unique challenges of today’s health care workforce and introduce five key strategies for leaders as they embrace the new demands faced while enhancing recruitment and retention efforts for positive outcomes.

Real Food First: Addressing Weight Loss

Speaker: Julie Halfpop

Education Session 1

Audience: D, N, ADM, ALMC

Weight loss was an unintended consequence of COVID-19, given the effects of the illness and disruptions in dining. Often the first intervention is to begin a supplement regime, but quickly these routines become lackluster, causing flavor fatigue and a subsequent strain on the budget. Join us for this timely session and be inspired to create a culture that entices diners to eat and maximizes the nutrition in every bite. Plus, try new concoctions created with favorite and trendy ingredients.

Fearless Leadership in the Face of Crisis, Chaos and Uncertainty

Speaker: Linda Saunders

Education Session 2

Audience: N, DH, ADM, ALMC

In health care, leadership can be tough under the best of circumstances. What happens when the way forward becomes unclear, rapidly changing, unknown or just less certain? This session will examine effective leadership behaviors, characteristics and approaches under conditions of ongoing uncertainty.  Join Linda on a journey that will arm you with the skills to face today’s challenges head-on with confidence.

Use Quality Measure Data to Improve Clinical Outcomes

Speaker: Louann Lawson

Education Session 2

Audience: N, DH, ADM, ALMC

Join this session to learn how to analyze the available quality measure data and identify opportunities for systems improvement that will advance quality care outcomes, the development of sustainable clinical systems and regulatory compliance. Perform root cause analysis using a case example to identify system-level and resident-level process improvement opportunities.

Is There a Post-COVID Employee World?

Speaker: Jo Ellen Whitney

Education Session 3

Audience: N, DH, ADM, ALMC

This session will focus on changes to the workforce legal landscape brought on by COVID-19.  The discussion will include recent OSHA issues, remote and hybrid work site matters, privacy concerns, leave and disability documentation concerns and wage hours issues. Jo Ellen will also review many recent employment and human resources questions attorneys have received, along with an explanation of their various legal implications.

Can We Prevent Falls? Using QAPI To Do Just That

Speaker: Louann Lawson

Education Session 3

Audience: SS, N, ADM, ALMC
Investigating accidents and incidents are part of the daily routine as a director of nursing. The key to a successful investigation is the development of concrete processes. This information-packed session will provide tips and techniques on the investigative process of accidents and injuries. There will also be a review of the regulatory interpretive guidelines for accidents and injury investigation.

Audit Proof Your Skilled Nursing Documentation

Instructor: Melanie Tribe-Scott

Education Session 4

Audience: N, ADM

Confused about how to “skill” a resident based on nursing needs? This presentation discusses skilled documentation guidelines and clarifies the differences in skilled and unskilled charting requirements. Attendees will learn how to improve documentation and guard against the recoupment of funds. The presenter will provide proven tools and systems to take back to your facility for everyday use.

Medication Management in Assisted Living

Instructor: Julie Johnson

Education Session 4

Audience: N, ADM, ALMC

The routine use of high-risk drugs among the senior population found in today’s assisted living facilities poses a significant medical risk for tenants and significant regulatory risk for providers.  This session will cover proper medication management practices and procedures and current best practices in the delivery of high-risk drugs.

Home Health Care National Update

Instructor: Bill Dombi

Education Session 4

Audience: SS, N, ADM

The Medicare home health benefit has undergone significant policy changes over the past several years, and the future will be no different as we face the over­haul of the payment methodology system, including the transition from a Request for Anticipated Payment (RAP) to a Notice of Admission (NOA) in 2022, along with continued scrutiny by auditors and more demonstrations. At­tend this informative session for a look at how Wash­ington is reforming home health care and explore a myriad of legislative and regulatory issues impacting providers, including an update to the Patient-Driven Groupings Model (PDGM), the Review Choice Demonstration and more.

Quality Measure Strategies for Five-Star Results

Instructor: Melanie Tribe-Scott

Education Session 5

Audience: N, DH, ADM

Is your nursing home looking for ways to improve its quality measures? Improving quality measures improves residents’ quality of care and may result in lower mortality rates and fewer hospital readmissions. Not to mention, quality measures also play a big part in a facility’s Five-Star ratings. Attend this session to learn how a team of pros improved a facility’s quality measure rating from a one-star to a four-star and ultimately improved the quality of care for the residents that live there.

Rebuilding Consumer Confidence

Instructor: Barbara Speedling

Education Session 5

Audience: SS, N, DH, ADM, ALMC

The general public has never had a positive view of long-term care. The COVID-19 pandemic has intensified the negative public perceptions and stimulated an increase in the demand for alternatives to long-term placement. Winning consumer confidence requires more than a focus on amenities. Building trust requires a confident, consistent and coordinated team approach to customer care and service. This session will provide insight on rebuilding the confidence of consumers and health care workers in the ability of the facility to maintain a safe and satisfying environment.

Therapeutic Diets in Assisted Living

Instructor: Julie Halfpop

Education Session 5

Audience: D, N, ADM, ALMC

Are you prepared to accommodate therapeutic diets in your assisted living program? As the desire increases, a sound plan that aligns with best practice is imperative. We will discuss approaches, policies, educational methods and competencies to lend to your effectiveness and add to the marketability of your dining program.

Come on Long-Term Care! Be the Best and Be Ready for Baby Boomers

Instructor: Carmen Bowman

Education Session 5

Audience: SS, N, DH, ADM

As baby boomers move into their last decades, the need is growing for short-term care in orthopedic rehabilitation and illness, and long-term care for chronic diseases. Do you want to attract more baby boomers? Improve your case mix? Increase referrals? Build your reputation? Attend this session and discover solid marketing practices to differentiate your facility. You will learn how to paint your facility with a different brush!

Home Health Survey Update

Instructors: Maribeth Freland, Barb Rasmussen

Education Session 5

Audience: SS, N, ADM

Representatives from the Iowa Department of Inspections and Appeals (DIA) will review home health agency rules and regulations and will discuss how agencies can help enhance the survey process. They will walk through the top deficiencies cited in Iowa, which includes the updated surveyor protocol as it relates to the new Conditions of Participation (CoPs), when to notify DIA with a change in adminis­trator, geographic location or services offered and how to write a plan of correction.

Psychotropic Reduction – The Struggle is Real

Instructor: Melanie Tribe-Scott

Education Session 6

Audience: SS, N, ADM, ALMC
Almost half of skilled nursing facility residents are diagnosed with some form of dementia, with as many as 80% of these residents presenting challenging behaviors. Regulations and quality measures are in place to discourage unnecessary medication use, but with minimal staff training and concerns for safety, medications are often used as an intervention for these behaviors. This training will give you the skills that you need to be compliant with regulations, reduce risk for penalties, improve quality measures and improve resident care.

What’s Going On – Home Health Regulatory and Quality Update

Instructor: Annette Lee

Education Session 6

Audience: SS, N, ADM

Home health agencies have enough to juggle in a typical year, but in the year of a public health emergency continuing, there is not enough time in a day. Yet CMS continues to change things, and we need to stay informed to ensure compliance and to protect your payment! This session for home health agencies is the quintessential, “What are all of the updates I need to know, and how do they apply to me?” We will review the CMS updates on the proposed payment, survey, HHVBP, OASIS E status, audits, etc. – and most importantly – what it means to leadership, as well as what it means to your entire team.

Using LTC Trend Tracker in Assisted Living

Instructor: Brenda Irlbeck

Education Session 6

Audience: N, ADM, ALMC

Today’s families and seniors shopping for assisted living services expect the delivery of quality care. Any assisted living provider can claim that they deliver quality services to their tenants, but do you have quality improvement systems and data tracking in place to prove that you do? If not, consider embracing the AHCA/NCAL LTC Trend Tracker. This session will help you understand how to use LTC Trend Tracker to collect important operational data and use the data collected to your benefit.

POAs, Guardianships and Conservatorships – Plus Granny Cams

Instructor: Ken Watkins

Education Session 7

Audience: SS, N, DH, ADM, ALMC

Decisions for people who are not competent are made in several different ways. People often get confused regarding guardianships, conservatorships and powers of attorney. This session will review the role families, courts of law and the state play in substitute decision making and how it affects facilities in their role with end-of-life care, as well as other decisions that involve residents that are incompetent to make their own decisions. Although there is no legislation approved to allow granny cams in Iowa long-term care facilities, during this session, there will be a discussion on the latest information concerning the issues with granny cams.

Preventing Pressure Ulcers: Understanding and Utilizing the Braden Score Assessment

Instructor: Lisa Roederer

Education Session 7

Audience: N, ADM, ALMC

The long-term care industry is experiencing increased scrutiny in regard to negative outcomes. One of the increased risks is pressure ulcer development related to how our residents’ social interactions have changed over this past year. The Braden Scale score is one of the universal tools we use to define our risk score, but is it being used effectively? This presentation will walk you through the necessary elements of a prevention program and provide an understanding of how the Braden score can make a positive impact on your skin management program.

HOME HEALTH

Home Health Care National Update

Instructor: Bill Dombi

Education Session 4

Audience: SS, N, ADM

The Medicare home health benefit has undergone significant policy changes over the past several years, and the future will be no different as we face the over­haul of the payment methodology system, including the transition from a Request for Anticipated Payment (RAP) to a Notice of Admission (NOA) in 2022, along with continued scrutiny by auditors and more demonstrations. At­tend this informative session for a look at how Wash­ington is reforming home health care and explore a myriad of legislative and regulatory issues impacting providers, including an update to the Patient-Driven Groupings Model (PDGM), the Review Choice Demonstration and more.

Home Health Survey Update

Instructors: Maribeth Freland, Barb Rasmussen

Education Session 5

Audience: SS, N, ADM

Representatives from the Iowa Department of Inspections and Appeals (DIA) will review home health agency rules and regulations and will discuss how agencies can help enhance the survey process. They will walk through the top deficiencies cited in Iowa, which includes the updated surveyor protocol as it relates to the new Conditions of Participation (CoPs), when to notify DIA with a change in adminis­trator, geographic location or services offered and how to write a plan of correction.

What’s Going On – Home Health Regulatory and Quality Update

Instructor: Annette Lee

Education Session 6

Audience: SS, N, ADM

Home health agencies have enough to juggle in a typical year, but in the year of a public health emergency continuing, there is not enough time in a day. Yet CMS continues to change things, and we need to stay informed to ensure compliance and to protect your payment! This session for home health agencies is the quintessential, “What are all of the updates I need to know, and how do they apply to me?” We will review the CMS updates on the proposed payment, survey, HHVBP, OASIS E status, audits, etc. – and most importantly – what it means to leadership, as well as what it means to your entire team.