New PASRR platform technical issues
Thursday, Oct. 1, was the official “go-live” date for AssessmentPro, the new platform for Iowa’s Preadmission Screening and Resident Review (PASRR). Since the system launched, a technical issue has been discovered.
The issue of concern relates to PathTracker Plus historical records of admission, transfer and discharge notices moving from the old legacy system to the AssessmentPro platform. Some nursing facilities may notice when going into the new platform to review their census that individuals who were formerly in the facility now appear on the current census.
ASCEND asks, at this time, that providers do not attempt to address or fix this issue. Its IT staff is working diligently to address the issue, and it hopes to have a solution within the next few days. The solution will be shared in additional announcements by email and posted to the Iowa PASRR Providers website as soon as it is available.
Updates will also be shared during the upcoming question and answer (Q&A) webinars:
- Thursday, Oct. 8 at 1:00 p.m. – AssessmentPro Post-Launch Q&A Session
- Friday, Oct. 9 at 1:00 p.m. – AssessmentPro Post-Launch Q&A Session
In the interim, providers are advised to make ASCEND aware of any other issues that may arise by emailing the Help Desk with any other questions or concerns.