Director, Regulatory Affairs

Based in West Des Moines, Iowa, the Iowa Health Care Association (IHCA) and its divisions, the Iowa Center for Assisted Living (ICAL) and Iowa Center for Home Care (ICHC), is a statewide non-profit organization that represents and serves a diverse membership comprised of Iowa’s skilled nursing facilities (SNFs), assisted living programs (ALPs), home health agencies (HHAs), and long-term care medical directors across Iowa.

Position Description

Under the direction of the Senior Vice President of Government Relations and Chief Strategy Officer, leads the association’s regulatory services functions through interpretive review, agency-level advocacy, coalition participation, member engagement and strategic communications.

How to Apply

To apply, send a cover letter and resume to AND complete this Culture Index form:

Both of these steps are required to be considered for this position.

Distinguishing Characteristics

The Director of Regulatory Affairs serves as a State Affiliate Liaison to the American Health Care Association and the National Center for Assisted Living.

Primary Responsibilities

  • Works closely with IHCA staff to provide technical assistance to members on SNF, ALP, and HHA member regulatory interpretations and operational matters.
  • Serves as chief liaison to certain elected and regulatory officials and agencies, including the Iowa Department of Inspections & Appeals, CMS Region VII office and other regulatory agencies concerning promulgation, implementation and interpretation of administrative rules affecting IHCA members. Supports IHCA’s interactions with other government entities including the Iowa General Assembly, Iowa Department of Human Services/Iowa Medicaid Enterprise, Iowa Department on Aging, and Iowa Office of the Attorney General.
  • Prepares written and oral testimony, reports comments and statements on policy, rules and regulatory matters that affect IHCA members at both the federal and state levels.
  • Authors articles and member guidance on regulatory, operational, and quality matters throughout the year. Develops and delivers presentations to IHCA members on regulatory trends and best practices at various events, including education events and district meetings.
  • Provides consult on policy matters related to regulations and supports the association’s legislative advocacy efforts through bill review and strategic consultation with the policy team.
  • Works closely with the Vice President, Convention & Education to identify critical education and training topics and serves as an expert educator to certain ICAL, ICHC and IHCA regulatory educations and programs.
  • Serves as coordinator for Survey Results Subcommittees as assigned by supervisor, facilitates meetings, and prepares committee reports. Receives administrative support for committee work from other IHCA staff.
  • Serves as resource on several association boards and committees, including the IHCA Board of Directors, ICAL Board of Directors, ICHC Board of Directors, IHCA & ICAL Quality Committees.
  • Regularly updates the President & CEO and the Board of Directors on matters of regulatory significance to the association and/or its members through written and in-person briefs.
  • Assist IHCA Communications team in responding to media inquiries concerning regulatory matters.


  • Valid Iowa driver’s license
  • Ability to pass a comprehensive national criminal background and licensure check
  • Highly preferred candidates will have graduated from an accredited college or university with a bachelor’s degree and three years of work experience in healthcare administration or in a regulatory program which involves the evaluation of health care facilities.


  • Possess at least three years of progressively responsible, professional experience in long-term care and completion of an educational program with concentration of study in human services (e.g., psychology, sociology, gerontology, rehabilitation, or similar related to provisions of service).

Demonstrated Skills

  • Communicating effectively with all levels of management, boards of directors, and staff as well as external individuals and groups
  • Understanding current SNF, ALP, and HHA standards and practices relative to consumer care, as well as state/federal rules and regulations for SNFs and provider operations.
  • Analyzing and interpreting regulatory and other policy documents
  • Member/customer advocacy, negotiation, and persuasion
  • Communicating complex concepts through oral and written mediums
  • Preparing a variety of written communications such as reports, testimony, and fact sheets
  • Planning, organization, managing and coordinating special projects
  • Developing and implementing strategic plans as well as responding to short-term objectives
  • Critical and strategic thinking; Attention to detail and strong follow-through
  • Utilizing computer technology for communication, data gathering and reporting activities

Work Environment and Physical Requirements

Work is generally performed in an office environment with frequent interruptions and some irregularities in work schedules. Limited statewide travel is required. Working hours may vary and occasional evening/weekend work is required. No special coordination beyond that used for normal mobility and handling of everyday objects and material is needed to perform the job satisfactorily.


Location: West Des Moines
Reports to SVP, Government Relations and Chief Strategy Officer
Status:  Full-time; Non-Exempt

How to Apply

To apply, send a cover letter and resume to AND complete this Culture Index form:

Both of these steps are required to be considered for this position.


Company Info

Company Name
Iowa Health Care Association

Company URL

Contact Name
Merea Bentrott




Iowa Health Care Association
1775 90th Street
West Des Moines, IA 50266