Senior Services Administrator

SUMMARY Under the supervision of President/CEO assumes the administrative authority, responsibility, and accountability of directing day-to-day functions of the facility in accordance with current federal, state, and local standards, guidelines, and regulations that govern the nursing facility, to assure that the highest degree of quality care is maintained at all times.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Organizes department structure, plans, develops, implements and directs day-to-day functions of the facility, its programs and activities.

Develops and implements written policies and procedures that govern the operation of the facility.

Reviews policies and procedures annually and makes necessary changes to assure continued compliance with current regulations.

Participates in facility surveys/inspections made by authorized government and private agencies.

Reviews and develops a plan of correction for deficiencies noted during survey inspections. Provides a written copy to Risk Management Director and Administration for approval.

Maintains an adequate liaison with families and residents.

Maintains a good public relations program that serves the best interests of the facility and community alike.

Creates and maintains an atmosphere of warmth, professional interest, and positive emphasis, as well as a calm environment throughout the facility.

Coordinates all Q.A./P.I. activities for the facility and works with other departments to provide continuous quality improvement.

Develops and maintains written job descriptions for each staff person and reviews them periodically.

Serves on Administrative Council, Safety Committee, Quality Assurance as appointed by President/CEO.

Prepares an annual budget for approval of President/CEO and CFO that allocates resources to carry out programs and activities of the facility.

Ensures that an adequate number of appropriately trained professional and auxiliary personnel are on duty at all times to meet the needs of the residents.

Reviews and checks competence of work force and makes necessary adjustments/corrections as needed.

Schedules and conducts departmental meetings for RNs and LPNs.

Assists Clinical Health Supervisor in the planning, conducting and scheduling of in-service training classes, on-the-job training and orientation programs to assure that current material and programs are continually provided.

Attends and participates in workshops, seminars, etc. to keep abreast of current changes in the long-term care field, as well as to maintain a professional status.

Ensures that all facility personnel, residents, visitors, etc. follow established safety regulations, to include fire protection/prevention, smoking regulations, infection control, disaster, etc.

Ensures that facility personnel performing tasks that involve heavy lifting follow established policies and procedures (e.g. a gait belt or mechanical lifter is utilized when moving heavy objects.)

Ensures that the resident’s rights to fair and equitable treatment, self-determination, individuality, privacy, property and civil rights, are well established and maintained at all times.

Completes all other duties as assigned.

Complies with the Corporate Compliance Policy and all laws, regulations, and Standards of Conduct relating to the position and agrees to report any suspected violations of law or Standards of Conduct.

Complies with all applicable state and federal regulations.

Attends all mandatory meetings and programs.

Maintains a safe work environment using safe work practices, utilizing standard precautions and complying with hazardous waste procedures at all times as described in St. Anthony’s Safety Manual.

Maintains the confidentiality of patient, resident, employee and organizational information.


Manages subordinate supervisors and supervises a total of 62 employees in the Nursing Home. Is responsible for the overall direction, coordination, and evaluation of this unit. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Associate’s degree (A. A.), with a minimum of three years experience in a supervisory or administrative capacity in a hospital or long-term care facility.

Must possess a working knowledge of long-term care operational standards set forth in the Federal Register, Conditions of Participation.

Must be knowledgeable regarding computer systems, system applications and other office equipment.


Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations Ability to write reports, business correspondence, and procedure manuals. Ability to speak effectively before customers, patients, families and employees of the organization, and the general public.


BCLS certification within three months of employment.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; talk and hear; use hands to finger, handle or feel; climb or balance; and taste or smell. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to blood-borne pathogens. The employee may have exposure to combative residents. The noise level in the work environment is usually moderate.

Company Info

Company Name
St. Anthony Regional Hospital

Contact Name
Connie Janning




Carroll, IA