Switchboard Operator

1st shift: Part-time opportunity (8-4:30 pm)
Shift would be one weekend (Saturday & Sunday)/month + another Saturday or Sunday/month. No more than 3 days/month

DUTIES: Serves as the telephone operator for Western Home Communities. Responsible for establishing a good first impression of Western Home Communities with the public over the phone. Forwards requests for maintenance services to the Maintenance department with all necessary information. Successfully acts as a substitute for receptionist/switchboard operator when requested.

REQUIREMENTS: High school diploma or its equivalent. Must be able to read, speak and write fluent English. Regular attendance is required. Must be able to work weekends and holidays as needed. Must demonstrate effective communication skills with staff, must be able to communicate information as well as ascertain the needs of staff. Must be able to do many different functions, often changing from one task to another of a different nature without loss of efficiency or composure. Must be able to work under stress when confronted with critical or unusual situations. Must be able to work in situations requiring staying within an exact set of limits, tolerances, standards, and time.

Promote and participate in the Vision and Values of the Western Home Strategic Plan, including People First, Innovation, Servant Spirit and Financial Integrity. Successful functioning in this position contributes directly to the overall Western Home mission of providing the best possible care for residents.

Enjoy competitive wages, paid time off, and other generous benefits, plus meaningful work that makes a difference in the lives of others.

Company Info

Company Name
Western Home Communities

Company URL

Contact Name
Kelsey Young




5307 Caraway Lane
Cedar Falls, IA 50613