Member Spotlight: Shandra Eastin of The Kensington

February 25, 2021

Shandra Eastin has worked in long-term care since she was in high school, and she currently serves as a Licensed Practical Nurse (LPN) at The Kensington in Fort Madison. She enjoys working with other long-term care professionals who chose to work at The Kensington due to the care that their family members have received there. She also enjoys investing in the relationships she has made with residents and making a difference in their lives.

How did you get started in the long-term care profession?
I was offered to complete my CNA certificate through Southeastern Community College as a dual credit course during my junior year of high school. I worked at long-term care facilities through the rest of high school and during college. When I moved back home to Fort Madison, my mom suggested I apply at The Kensington while finishing my nursing degree. I really found my place in long-term care while working in assisted living and was lucky enough to continue my career with The Kensington when I received my LPN certification.

What do you like most about working in long-term care?
The thing I like most about working in long-term care is the feeling of making a difference in my residents’ lives. Seeing the joy in their faces or hearing how happy they are to see me when I am at work is what keeps me coming back each day. I have held my current position long enough to work with the next generation, and to hear them say they chose our community because of the care their parent, in-laws, great aunt, etc. received is truly a blessing.

What would you tell others to encourage them to consider a career in long-term care?
Working in long-term care has its challenges, but I think if you are considering a career in long-term care, you will get so much more from it than you can imagine. It brings joy to your heart helping others and gives you a sense of purpose.

What lessons have you learned working in long-term care that also help you outside of work?
I have learned many lessons in my years of long-term care experience, but the two that stand out the most are patience and understanding. Taking the time to listen to someone, letting them know that you are invested in them and that their questions or concerns are real to you helps you work with individuals from all different backgrounds.

When you’re not at work, what do you enjoy doing?
When I am not at work, I enjoy spending time with my children and making memories. I am lucky enough that they and my husband share my love of sports and live music. We have also tried our hand in some home improvements, as we’ve been at home much more this year than ever before.

What is your favorite quote and why?
“There’s no job too small.” All jobs are important to making things run smoothly. You need to be flexible and jump in where needed at times – be a leader not a boss.

More about the Member Spotlight
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