IHCA Provider Solutions launched Enrollment Support last year, and early results are already showing meaningful impact — making this a great time to keep it top of mind as facilities plan for 2026.
Enrollment Support manages the entire Medicaid application process for referred residents, from start to finish, at no out-of-pocket cost to the facility.
Early results show a measurable impact for participating providers, with an average of just 36 days from first contact with a resident’s family to Medicaid approval. That means fewer delays, less back-and-forth and a clearer path to timely reimbursement.
For Diana Roberts, Sr. Regional Director of Operations at Healthcare of Iowa, the difference has been immediate.
“Since partnering with Enrollment Support, the difference has been night and day. They handle the complex paperwork, follow up with families and ensure applications are submitted accurately and on time. It significantly reduced the workload on our administrative team and lifted a huge burden off their shoulders.”
She shared that Enrollment Support has helped streamline admissions, improve cash flow and reduce financial risk:
“Enrollment Support has strengthened our financial stability and improved the overall experience for residents and families. For facilities looking to optimize admissions and reduce the challenges of Medicaid applications, I highly recommend this service.”
Who Enrollment Support is ideal for in 2026
Enrollment Support is a strong fit for member facilities that want to:
- Reduce staff time spent chasing paperwork and following up with families
- Improve application accuracy and avoid preventable delays
- Strengthen cash flow and reduce financial risk tied to Medicaid pending days
- Create a smoother, more supportive admissions experience for residents and families
What’s included
Enrollment Support offers a complete solution to help your team manage Medicaid applications from start to finish, including:
- Application submission and RFI responses
- Recertification tracking
- Timely submissions to avoid delays
- A financial application to estimate approval timelines
- Real-time resident tracking
Participants also gain access to a powerful admissions platform that supports payor and eligibility verification, electronic admission agreement generation and workflow visibility — without constant calls or manual follow-up.
For questions on how Enrollment Support can simplify your admissions process and protect your facility’s revenue, contact Brandon Hagen, SVP, Reimbursement and Policy Advisor, at 515-978-2204.
About Provider Solutions
IHCA Provider Solutions is a suite of services developed to support Iowa long-term care providers in optimizing operations and achieving measurable results.
In addition to Enrollment Support, our solutions include:
- IHCA’s Provider Network – Iowa Heath Care Quality Partners, a provider-owned network for managed care contracting and credentialing
- MDS Support – Consulting and remote MDS services
- Group Purchasing Benefits – Cost-saving purchasing opportunities
- Endorsed Products – Trusted tools and services recommended by IHCA