AHCA/NCAL National Quality Award Program

Silver—Achievement in Quality Award recipients provide an extensive assessment of their systematic approaches, performance measures, and sustainable organizational and process results that are linked to the key customer requirements, success factors, and challenges previously identified through the achievement of earning the Bronze—Commitment to Quality Award.

Congratulations to the following 2023 Silver Award Recipients:

• La Porte City Specialty Care (La Porte City)
• West Ridge Care Center (Cedar Rapids)

The AHCA/NCAL National Quality Award Program is a progressive, three-step process that encourages the continuous learning, development, and execution of integrated quality systems to achieve performance excellence. Each progressive step requires a more detailed and comprehensive demonstration of quality integration and performance. The criteria for each step are based on the Baldrige Performance Excellence Program.

Bronze—Commitment to Quality Award recipients are able to describe their mission, characteristics, and key challenges and recognize the relationship of these factors to their ability to achieve performance improvement. The Bronze Award recognizes the provider for developing a foundation to begin a journey of continuous quality improvement and does not necessarily correspond to any public measure of performance.

Congratulations to the following 2023 Bronze Award Recipients:

• Bedford Specialty Care (Bedford)
• Belle Plaine Specialty Care (Belle Plaine)
• Crestview Specialty Care (West Branch)
• Good Samaritan Society – Le Mars (Le Mars)
• Lutheran Living (Muscatine)
• Montezuma Specialty Care (Montezuma)
• NorthCrest Specialty Care (Waterloo)
• Sibley Specialty Care (Sibley)
• Stirlingshire of Coralville (Coralville)
• Westview Acres (Leon)

The AHCA/NCAL National Quality Award Program is a progressive, three-step process that encourages the continuous learning, development, and execution of integrated quality systems to achieve performance excellence. Each progressive step requires a more detailed and comprehensive demonstration of quality integration and performance. The criteria for each step are based on the Baldrige Performance Excellence Program.

Iowa Gold Award Recipient

Iowa Silver Award Recipients

Iowa Bronze Award Recipients

This list of active Iowa recipients is current as of September 2023.

The National Quality Award Program is made up of three levels – Bronze, Silver and Gold – that are reviewed and judged by trained experts against a set of nationally recognized standards for organizational excellence. The Silver Award is the second of three distinctions possible through the AHCA/NCAL National Quality Award Program. At the Silver level, members develop and demonstrate effective approaches that help improve organizational performance and health care outcomes. Silver recipients may move forward in developing approaches and achieving performance levels that meet the criteria required for the AHCA/NCAL Gold Excellence in Quality Award.

The awards program is based on the core values and criteria of the Baldrige Performance Excellence Program, which also serves as the foundation for the metric-based AHCA/NCAL Quality Initiative. The Baldrige framework helps organizations among different business sectors improve organizational effectiveness and achieve strategy-driven performance.