Member Spotlight

IHCA members go the extra mile to make a meaningful difference in the lives of others every single day. Learn more about the amazing ways our members are helping others in the Member Spotlights below.

If you are an IHCA member, recognize your best employees with a Member Spotlight! Select an employee to complete this form and return it to communications@iowahealthcare.org to be included in a future Member Spotlight. Photos of the selected employee are also encouraged, but not required. The photo release form can be found here.

We feature Member Spotlights in the Weekly Bulletinthe IHCA Facebook page and here on the IHCA website.

Member Spotlight: Donna Halstead of PARC Hall

July 22, 2021

Donna Halstead has known she wanted to work with the elderly ever since she was 18 years old. As a certified nursing assistant (CNA) and certified medical assistant (CMA) at PARC Hall of Palo Alto County Health System in Emmetsburg, she enjoys seeing smiles and hearing stories from those she cares for. How did you

Member Spotlight: Crystal Tharp of Accura HealthCare of Spirit Lake

July 15, 2021

Crystal Tharp received her licensed practical nursing (LPN) degree from Marshalltown Community College and currently serves as an LPN at Accura HealthCare of Spirit Lake. In this role, she enjoys creating long-term relationships with her residents and putting smiles on their faces. How did you get started in the long-term care profession? I began my

Member Spotlight: Dawn Lyon of Accura HealthCare of Spirit Lake

July 8, 2021

Dawn Lyon’s favorite part of her job is brightening the days of residents and helping them find solutions. As the office manager at Accura HealthCare of Spirit Lake, she also enjoys working alongside the kind and hard-working staff and interacting with residents. How did you get started in the long-term care profession? I started doing

Member Spotlight: Anna Trudell of Family Care Solutions

July 1, 2021

Anna Trudell has held several roles at Family Care Solutions in Davenport and currently serves as the director of clinical services. She finds it rewarding to work with patients one-on-one for an extended period, and she enjoys placing staff with patients and seeing friendships grow. How did you get started in the long-term care profession?

Member Spotlight: Tienna Glenn of Family Care Solutions

June 24, 2021

After working in a hospital, Tienna Glenn transitioned to a career in home care for the ability to provide personal one-on-one care. As a registered nurse care manager at Family Care Solutions in Davenport, Tienna enjoys the rewarding feeling she receives from helping patients achieve their goals. How did you get started in the long-term

Member Spotlight: Jerry Jensen of Family Care Solutions

June 14, 2021

Jerry Jensen has been a home health aide at Family Care Solutions in Davenport for two years but was introduced to long-term care long ago. For the past 39 years, he has cared for a disabled patient in his home and finds it so rewarding to care for others and help them grow. How did

Member Spotlight: Heather Maddasion of Family Care Solutions

June 10, 2021

Due to her passion for helping families, Heather Maddasion knew working in long-term care was the profession for her. As a supports waiver case manager at Family Care Solutions in Davenport, Heather enjoys being a part of the journey for those she cares for. How did you get started in the long-term care profession? I

Member Spotlight: Jean Petitti of Good Samaritan Society Home Health Care

June 3, 2021

After working at a hospital, Jean Petitti pursued a career in home health care so she could work with more patients one-on-one. As a home health care administrator for Good Samaritan Society Home Health Care in Spirit Lake, Jean enjoys working as a team to provide support and solutions to patients. How did you get

Member Spotlight: Kelly White of Family Care Solutions

May 27, 2021

Kelly White entered the long-term care profession over ten years ago after graduating nursing school. As an RN case manager at Family Care Solutions in Davenport, she enjoys the unique aspects of home health care and the opportunity take part in the care of a variety of people. How did you get started in the

Member Spotlight: Bonnie Kester of Murphy Place Assisted Living

May 20, 2021

Bonnie Kester is a registered nurse (RN) and holds a Master of Science degree in nursing. She entered the long-term care profession after working in hospital administration for years. As a delegating RN at Murphy Place Assisted Living in Corydon, she has enjoyed the chance to reconnect with residents. How did you get started in

Member Spotlight: Elizabeth Wilke of Family Care Solutions

May 13, 2021

After hearing about the rewarding work that was happening at Family Care Solutions (FCS), Elizabeth Wilke decided she wanted to join the team. As an administrative assistant at FCS in Davenport, Elizabeth enjoys the diversity within her job and getting to see patients of various backgrounds achieve their goals. How did you get started in

Member Spotlight: Ashley Easton of Murphy Place Assisted Living

May 6, 2021

Ashley Easton became inspired by a family member to work in long-term care. As a certified nursing assistant (CNA) and medication manager, Ashley has a passion for helping others and enjoys taking care of the residents at Murphy Place Assisted Living in Corydon, Iowa. How did you get started in the long-term care profession? My

Member Spotlight: Cam Brown of Family Care Solutions

April 29, 2021

By working at a home care agency, Cam Brown has gained experience in interacting with a wide variety of people with their own individual needs. As the general manager of Family Care Solutions, Cam enjoys the opportunity to make a difference in lives every day and has gained a perspective that is useful in all

Member Spotlight: Jessica Wiley of Murphy Place Assisted Living

April 22, 2021

After seeing her mother care for others in long-term care for over 30 years, Jessica Wiley decided to follow in her footsteps. As a certified nursing assistant (CNA) and certified medical assistant (CMA) at Murphy Place Assisted Living, Jessica enjoys the relationships she builds with those she cares for. How did you get started in

Member Spotlight: Ashton Welser of Family Care Solutions

April 14, 2021

While studying at the University of Iowa, Ashton Welser knew she wanted to work with the special needs population. As a waiver case manager at Family Care Solutions in Davenport, she enjoys the variety of clients she gets to work with and finds it rewarding to help them reach their goals. How did you get

Member Spotlight: Heather Canott of Pleasantview

April 8, 2021

Heather Canott sees the residents she cares for as family. As a certified nursing assistant (CNA) and activity assistant at Pleasantview in Kalona, Heather enjoys being a part of her team of coworkers and working together to make their residents happy. How did you get started in the long-term care profession? I began my career

Member Spotlight: Ashley Stichter of Family Care Solutions

April 1, 2021

Ashley Stichter has worked at Family Care Solutions (FCS) in Davenport since 2015. As the HR director, Ashley enjoys witnessing the progress and improvements that their clients and patients achieve while receiving care from FCS. How did you get started in the long-term care profession? I started as a direct support professional at Family Care

Member Spotlight: Renee Greve of Garden View Assisted Living

March 25, 2021

Renee Greve entered the long-term care profession right out of high school. As a licensed practical nurse (LPN) at Garden View Assisted Living in Carroll, Renee enjoys assisting tenants with daily tasks and learning from those she cares for. How did you get started in the long-term care profession? I needed a job right out

Member Spotlight: Anne Rosgaard of Fellowship Village

March 18, 2021

Ever since observing quality health care being provided to her grandparents, Anne Rosgaard knew she wanted to help others in long-term care. As a Certified Nursing Assistant (CNA) at Fellowship Village, Anne enjoys learning from the residents she cares for. Additionally, Anne was a recipient of the IHCA Foundation’s 2020 Member Employee Scholarship. IHCA congratulates

Member Spotlight: Kelly Kaspersen of Garden View at St. Anthony’s

March 11, 2021

As a CNA at Garden View at St. Anthony’s, Kelly Kaspersen has been helping seniors in long-term care for decades. In this role, she gains satisfaction in providing love and care to residents. How did you get started in the long-term care profession? In 1992, I started working at Shady Oaks at 28 years old.

Member Spotlight: Pamela Tallman of La Porte City Specialty Care

March 4, 2021

Pamela Tallman wanted to find a career that makes a bright impact on the world. As the administrator at La Porte City Specialty Care, Pamela makes a positive difference in the lives of many every day through providing exceptional care and leadership. How did you get started in the long-term care profession? I was planning

Member Spotlight: Shandra Eastin of The Kensington

February 25, 2021

Shandra Eastin has worked in long-term care since she was in high school, and she currently serves as a Licensed Practical Nurse (LPN) at The Kensington in Fort Madison. She enjoys working with other long-term care professionals who chose to work at The Kensington due to the care that their family members have received there.

Member Spotlight: Shalonda Young of The Gardens of Cedar Rapids

February 18, 2021

After graduating high school, Shalonda Young became a CNA and has worked in long-term care ever since. As a restorative nurse at The Gardens of Cedar Rapids, she enjoys making her residents feel at home. How did you get started in the long-term care profession? I’ve always had a passion to care for others since

Member Spotlight: Mikala Kenkel of Elm Crest Retirement Community

February 11, 2021

Mikala Kenkel entered the long-term care profession when she was in high school and it sparked her passion for a career in caring for the elderly. As a dietary aide at Elm Crest Retirement Community in Harlan, she has learned practical skills that help her in her course of study as a physical therapy assistant,

Member Spotlight: Marc Blong of IOOF Home and Community Therapy Center

February 4, 2021

Marc Blong is the emergency preparedness coordinator and works in the maintenance department at IOOF Home and Community Therapy Center in Mason City. In this role, Marc enjoys serving the residents and impacting their lives. Additionally, Marc was a 2020 IHCA Foundation scholarship recipient. Thank you, Marc, for all you do to provide top-notch care

Member Spotlight: Randy Fletcher of Longhouse-Northshire

January 21, 2021

Randy Fletcher did veterinarian work with cattle before starting nursing classes at age 35. As a registered nurse at Longhouse-Northshire Ltd., where he has worked for 23 years, Randy enjoys building relationships with residents. How did you get started in the long-term care profession? I was a nontraditional student. I started nursing classes when I

Member Spotlight: Mike Brown of Accura HealthCare

January 14, 2021

As the vice president of marketing for Accura HealthCare, Mike Brown is grateful for the opportunity to share the stories of long-term care residents and those who serve them. How did you get started in the long-term care profession? I started working in long-term care in 2015 when I became the marketing director at a

Member Spotlight: Megan Howell of Adel Acres

January 4, 2021

Megan Howell has worked in long-term care since she was a teenager and has always had a passion for caring for others. As the social services director at Adel Acres, she enjoys building relationships with residents and being there for them in this stage of their lives. How did you get started in the long-term

Member Spotlight: Heidi Westlake of Bickford Assisted Living of Burlington

December 23, 2020

The best part of Heidi Westlake’s job is getting to enrich the lives of her residents. As the director of Bickford Assisted Living in Burlington, she has learned the importance of special moments and letting residents know they are loved. How did you get started in the long-term care profession? I started in Symphony, which

Member Spotlight: Chelsea Kullen of Bickford Assisted Living of Cedar Falls

December 21, 2020

Ever since she was a child, Chelsea Kullen has known she has wanted to be a nurse. As an RN coordinator at Bickford Assisted Living of Cedar Falls, the residents bring joy and meaning to her life. How did you get started in the long-term care profession? Ever since I was a little girl, I

Member Spotlight: Kyeli Orris of Riverview Terrace Assisted Living

December 10, 2020

Working in long-term care runs in Kyeli Orris’s family. As a personal service attendant at Riverview Terrace Assisted Living, she enjoys sharing her life with the tenants she serves and likes learning more about them as well. How did you get started in the long-term care profession? I chose this career because my older sister

Member Spotlight: Mindy Strause of Bickford Senior Living of Muscatine

December 7, 2020

Mindy Strause began her career in long-term care at age 17 as an aide helper. As the life enrichment coordinator at Bickford Senior Living of Muscatine, she finds it rewarding to help others in need. How did you get started in the long-term care profession? My first job in high school when I was 17

Member Spotlight: Jordan Youngman of Lantern Park Specialty Care

November 25, 2020

Ever since he was in college, Jordan Youngman has worked to create meaningful experiences for long-term care residents. As an activity coordinator at Lantern Park Specialty Care, Jordan enjoys getting to make a difference in the lives of those he cares for. How did you get started in the long-term care profession? I began my

Member Spotlight: Teresa Hafner of Bickford Senior Living of Muscatine

November 19, 2020

Teresa Hafner’s experience as a massage therapist working with stroke victims led her to becoming a charge nurse in long-term care. As the director of Bickford Senior Living of Muscatine, Teresa enjoys making life enjoyable and meaningful for those she cares for. How did you get started in the long-term care profession? I was a

Member Spotlight: Melissa Wiley of PARC Hall

November 13, 2020

A career in long-term care runs in Melissa Wiley’s family, as she learned about the profession through her mother who worked in long-term care all her life before retiring. As a CNA at Palo Alto Resident Care (PARC) Hall, Melissa finds her role rewarding as she helps those in need. How did you get started

Member Spotlight: Jill Luttrull of Bickford of Muscatine

November 6, 2020

Jill Luttrull is the kitchen manager and cook at Bickford of Muscatine. She loves the opportunity to build strong relationships with the residents and her coworkers, and sees them as a second family. How did you get started in the long-term care profession? My older sister was working in a nursing home and recommended a

Member Spotlight: Heather Wiebe of Pleasant View Home

October 29, 2020

Heather Wiebe entered the long-term care profession at age 16 as a CNA. As an RN, infection preventionist and Q&A nurse at Pleasant View Home in Albert City, Heather enjoys the long-term relationships she is able to make with her residents and colleagues. How did you get started in the long-term care profession? I became

Member Spotlight: Bethany Fratzke of Bickford Assisted Living – Cedar Falls

October 22, 2020

Bethany Fratzke’s passion for serving others is evident through her wide range of experience in elder care. From working with the elderly waiver program, to her nursing home and continuing care retirement community (CCRC) experience, and her current role as the director at Bickford Assisted Living in Cedar Falls – Bethany finds purpose in working

Member Spotlight: Angela Weber of Bickford Assisted Living – Muscatine

October 16, 2020

In Angela Weber’s 40+ years of experience in long-term care, she has learned the importance of patience, understanding and tolerance. As an RN coordinator at Bickford Assisted Living in Muscatine, Angela enjoys hearing words of wisdom from the residents. How did you get started in the long-term care profession? I began my career in long-term

Member Spotlight: Anna Wallace of Prairie View Campus

October 8, 2020

Anna Wallace, the activity director at Prairie View Campus, has worked in long-term care since she was 24. She believes there are three valuable lessons learned while working in long-term care – patience, flexibility and teamwork. How did you get started in the long-term care profession? I became a CNA at the age of 24

Member Spotlight: Steve Fister and Brianne Fister

October 1, 2020

In honor of this week’s launch of IHCA’s 2020 Digital Convention, this week’s Member Spotlight features a father-daughter team that plays an essential role in IHCA’s annual convention. Steve Fister, administrator of Exira Care Center, and Brianne Fister, the director of the Gardens Assisted Living in Jefferson, serve as co-chairs for IHCA’s Convention and Education

Member Spotlight: Kristina McGraine of Windsor Manor – Algona

September 24, 2020

Kristina McGraine holds a degree in psychology, and as a resident assistant (RA) at Windsor Manor – Algona, she enjoys working with individuals with dementia and creating the best day possible for them. “Kristina is so amazing with our memory care residents,” said Terri Tweedy, executive director of Windsor Manor – Algona. “If you read

Member Spotlight: Rhonda Connop of Sunrise Terrace Nursing and Rehab Center

August 27, 2020

In Rhonda Connop’s 43 years of experience in long-term care, she is constantly learning something new and every day is different. As a certified activity director at Sunrise Terrace Nursing and Rehab Center, she feels blessed to be able to make a difference in the lives of residents. How did you get started in the

Member Spotlight: Tricia Steward of St. Luke Lutheran Home

August 20, 2020

Tricia Steward began her career in long-term care at age 16 as a CNA. As the RN RAC-CT unit manager at St. Luke Lutheran Home, she views her organization as a family and values the opportunity to advocate for residents, families and her fellow staff members. How did you get started in the long-term care

Member Spotlight: April Murphy of PARC Hall at Palo Alto County Health System

August 13, 2020

April Murphy has been interested in long-term care ever since she was a child when she used to visit with the residents at the facility where her mother worked. As an activity coordinator at PARC Hall at Palo Alto County Health System, she enjoys getting to make an impact in the lives of others. How

Member Spotlight: Hillary Smith of Clearview Homes

August 6, 2020

When Hillary Smith was in high school, her mother was diagnosed with Alzheimer’s. Hillary became one of her mother’s main caregivers and then became a CNA at Clearview Homes so she could help residents and families going through similar experiences. Working in long-term care has equipped her with skills and knowledge that she applies when

Member Spotlight: Kyla Williams of Family Care Solutions

July 30, 2020

Kyla Williams was introduced to long-term care at a young age when she visited the long-term care facility where her mother worked. As a home health aide at Family Care Solutions, Kyla has developed skills that help her in all areas of her life. She also enjoys the opportunity to meet new people through her

Member Spotlight: Meagan Moffatt of Akron Care Center

July 24, 2020

As a registered nurse and infection control coordinator at Akron Care Center, Meagan Moffatt enjoys having the opportunity to personally impact the lives of residents and says that the residents have made a difference in her life as well. How did you get started in the long-term care profession? I began my career in long-term

Member Spotlight: Teresa Dominguez of Family Care Solutions

July 2, 2020

After her niece’s accident over 10 years ago, Teresa Dominguez found a passion in caregiving and made it her career. As a home health aide at Family Care Solutions, she enjoys building relationships with those she serves. How did you get started in the long-term care profession? In 2009, my niece had an accident that

Member Spotlight: Sarah Halsey of Fountain West Health Center

June 18, 2020

Sarah Halsey’s background in day care and a referral from a friend led her to a career in long-term care. As the activity assistant at Fountain West Health Center, Sarah enjoys learning from the residents and their families. How did you get started in the long-term care profession? My friend Nancy Underbakke was the dietitian

Member Spotlight: Chris Liagre of Family Care Solutions

June 11, 2020

Chris Liagre was introduced to the long-term care profession through a friend. As a home health aide at Family Care Solutions, he likes helping his patients live their lives, and he learns from those he cares for. How did you get started in the long-term care profession? I got started in long-term care when a

Member Spotlight: Mary Soukup of PARC Hall at Palo Alto County Health System

June 4, 2020

Mary Soukup spent a lot of time with her grandparents growing up and has a passion for caring for the elderly. As a rehab aide and CNA at PARC Hall at Palo Alto County Health System, she enjoys learning from those she cares for and appreciates the variety of people she gets to meet through

Member Spotlight: Ange Cohoon of St. Luke Lutheran Home

May 28, 2020

Ange Cohoon went to college for therapeutic recreation and discovered her passion for working with the elderly. As an activity assistant at St. Luke Lutheran Home in Spencer, she enjoys making the residents smile. How did you get started in the long-term care profession? I went to college for therapeutic recreation and that is when

Member Spotlight: Michelle Madden of Family Care Solutions

May 21, 2020

Michelle Madden became a home health aide at Family Care Solutions because she was looking for a position she could hold simultaneously while attending college. Her favorite part of her job is getting to see her patients daily and building relationships with them. How did you get started in the long-term care profession? I was

Member Spotlight: Nya Lo of St. Luke Lutheran Home

May 14, 2020

Nya Lo began her career in long-term care when she was in high school. As a dietary aide at St. Luke Home and Services, Nya enjoys building relationships with the residents and her coworkers. During this pandemic, she is grateful for the spirit of teamwork that exists among the staff. How did you get started

Member Spotlight: Melissa Wiederin of Adel Acres

May 7, 2020

Melissa Wiederin began her career in health care as a CNA at age 15, and has been a charge nurse at Adel Acres for three years. She has a passion for the elderly population and has worked in a variety of settings, including nursing homes and hospitals, as well as mental health and correctional facilities.

Member Spotlight: Lisa Baker of Longhouse-Northshire Care Center

April 23, 2020

Due to COVID-19, dietary departments at long-term care facilities have had to modify processes, yet have continued to go above and beyond for the people they serve. Lisa Baker works in the dietary department at Longhouse-Northshire Care Center and we are proud to feature her as this week’s Member Spotlight. The residents have become like

Member Spotlight: Nadine Donath of Hawkeye Care Center Dubuque

April 16, 2020

Nadine began her career in long-term care by working in the kitchen and now serves as the activities director at Hawkeye Care Center Dubuque. Nadine recently went above and beyond as she tirelessly made Personal Protective Equipment (PPE) for her facility. She has made masks, face shields and gowns. “Nadine is an amazing person and

Member Spotlight: Marcele Chaves of Bickford Assisted Living of Cedar Falls

April 9, 2020

Marcele Chaves, a CMA/CNA at Bickford Assisted Living of Cedar Falls, moved to the U.S. from Brazil at age 23 and is currently studying to become an RN. She appreciates the home-like environment of Bickford, loves getting to know residents and cannot imagine herself doing anything else other than being a nurse. Thank you for

Member Spotlight: Maria Zeron of Bickford of Iowa City

April 2, 2020

As an LPN at Bickford of Iowa City, Maria Zeron believes that being a nurse is her calling and that working in long-term care is the most satisfying profession. In caring for the elderly, she has found a second family in her coworkers and residents. IHCA thanks Maria, and all long-term care employees for everything

Member Spotlight: Casi Strube of Anamosa Care Center

March 19, 2020

Casi Strube has held many different roles in the long-term care profession throughout her career. As the administrator at Anamosa Care Center, she loves building relationships with residents and helping guide the staff through their health care journey. IHCA thanks Casi for all she does for residents, and for the #sharethelovenotgerms campaign she started, which

Member Spotlight: Lucy Hand of Accura Healthcare of Spirit Lake

March 12, 2020

When Lucy began working in long-term care, she wanted to work in housekeeping or the kitchen. However, after accepting a CNA position, she fell in love with the job. Even after celebrating 25 years of service at Accura Healthcare of Spirit Lake, Lucy still learns life lessons every day from the residents she serves. How

Staff Spotlight: Amanda Berkley of IHCA

March 5, 2020

This week’s Spotlight is a special edition, as we highlight a new face in the IHCA office. Amanda Berkley joined IHCA in February as the accounting and program services specialist. Amanda’s skillset makes her a valuable resource to IHCA as she supports the association’s accounting and bookkeeping functions and assists with member committees and association

Member Spotlight: Than LoVan of Longhouse-Northshire

February 26, 2020

Than LoVan began working in the laundry department of Longhouse-Northshire in 1981, three months after moving to the U.S. from her home country of Laos. Than says working at the facility helped improve her ability to speak English and adjust to life in America. Almost 39 years later, Than still enjoys caring for and building

Member Spotlight: Ashley Miller of Murphy Place Assisted Living

February 19, 2020

Ashley Miller, a CNA at Murphy Place Assisted Living, entered the long-term care profession at age 14. Twenty-one years later, she still finds purpose in being a light during the dark times of someone’s life. How did you get started in the long-term care profession? My long-term care career began when I was 14 years

Member Spotlight: Amanda Madson of Longhouse-Northshire

February 12, 2020

Amanda Madson has served as an administrative assistant at Longhouse-Northshire since 2015. She recognizes how making even a small impact in someone’s life can be a rewarding experience, and encourages others to find a career in long-term care. How did you get started in the long-term care profession? I remember visiting my great great grandmother

Member Spotlight: Jack Studer of Westwood Specialty Care

February 4, 2020

Although Jack Studer has spent years working in the long-term care profession, his wide variety of responsibilities prevent him from ever getting bored. As the administrator at Westwood Specialty Care in Sioux City, Jack has seen how long-term care in Iowa continues to grow and change. How did you get started in the long-term care

Member Spotlight: Terry Thrasher McIntosh of Murphy Place Assisted Living

January 29, 2020

Over 35 years ago, Terry Thrasher McIntosh began her career of caring for others. As a director and certified med aide at Murphy Place Assisted Living, she values building relationships with those she cares for and their families. How did you get started in the long-term care profession? I started working in a nursing home

Member Spotlight: Roslyn Hutchinson of The Views Senior Living of Cedar Rapids

January 22, 2020

Due to 30 years of working in long-term care, Roslyn Hutchinson understands the challenges seniors face when transitioning to a senior living community. By working in the housekeeping department at The Views Senior Living of Cedar Rapids, Roslyn is able to care for and build relationships with residents. How did you get started in the

Member Spotlight: Beverly Wren of Murphy Place Assisted Living

January 15, 2020

When it comes to long-term care, Beverly Wren is well-rounded, having worked in home health, nursing facilities and assisted living communities. As a cook and personal care companion at Murphy Place Assisted Living in Corydon, Beverly finds joy in caring for others. How did you get started in the long-term care profession? I started working

Member Spotlight: Liz Teel of Great River Klein Center

January 8, 2020

Liz Teel has cared and advocated for the senior population since she was in high school. As a restorative supervisor/palliative liaison at Great River Klein Center in West Burlington, Liz works with residents and family members to develop goals of care that contribute to a better quality of life. How did you get started in

Member Spotlight: Cindy Strunk of Crestview Specialty Care

December 30, 2019

An ad in the local paper turned into an almost 40-year career for Cindy Strunk. As a CNA at Crestview Specialty Care in West Branch, she enjoys seeing others benefiting from the kind and compassionate care the facility provides. How did you get started in the long-term care profession? I saw an ad in the

Member Spotlight: Lori Bellinger of Ravenwood Specialty Care

December 23, 2019

Lori Bellinger was introduced to a career in long-term care when she started out as a CNA. As the administrator at Ravenwood Specialty Care in Waterloo, she believes the best parts of her job are the residents and her team. Thank you for all you do, Lori! How did you get started in the long-term

Member Spotlight: Jessica McDyer of Sibley Specialty Care

December 16, 2019

Jessica McDyer has been in the long-term care profession ever since she was a high school student working in the housekeeping and laundry department. As the administrator of Sibley Specialty Care, Jessica believes that everyone has a story and she enjoys getting to know the residents and learning about their lives. Jessica also serves as

Member Spotlight: Hajrija (Heidi) Sky of Longhouse-Northshire

December 9, 2019

After seeing how her mother-in-law made an impact by working in long-term care, Hajrija (Heidi) Sky knew she wanted to make a career out of caring for others. As a CNA at Longhouse-Northshire in Spencer, Heidi’s favorite part of her job is serving the residents. How did you get started in the long-term care profession?

Member Spotlight: Bo Geidel of Bedford Specialty Care / Corning Specialty Care

December 2, 2019

Due to spending a lot of time with her grandparents as a child, Bo Geidel knew at a young age that she wanted to devote her career to caring for the geriatric population. As an administrator at Bedford Specialty Care / Corning Specialty Care, she works to provide this population with the best care possible.

Member Spotlight: Audrey Schott of Prairie View Campus

November 25, 2019

Audrey started at Prairie View in 1982 as a CNA and switched to the housekeeping department 10 years ago. She enjoys caring for the residents and bringing smiles to their faces. After many years at Prairie View, Audrey is retiring this month. Congratulations and thank you for providing years of care! How did you get

Member Spotlight: Kimber Kleven of Manly Specialty Care

November 18, 2019

Kimber Kleven believes that having a true career means finding a place where you belong and using your experiences to teach others. As the administrator of Manly Specialty Care, Kimber feels fortunate to have a job that enriches the lives of people in her community, as well as her own life. Thank you, Kimber, for

Member Spotlight: Ethan Walton of Kennybrook Village

November 11, 2019

In honor of Veterans Day, this week’s Member Spotlight highlights First Lieutenant Ethan Walton, currently serving as the 109th Multifunctional Medical Battalion S6 (Health Services Systems Management Officer) in Iowa City and as the executive director of Kennybrook Village in Grimes. How did you get started in the long-term care profession? It must run through

Member Spotlight: Carol Brown of Lenox Care Center

November 5, 2019

Carol Brown has been with Lenox Care Center for 35 years and became a CNA when she realized how much she enjoyed interacting with the elderly. “Carol has seen many changes and has always been an asset to the residents and her coworkers,” said Julie Davis, Lenox Care Center administrator.  Thank you for all you

Member Spotlight: Gwen Larsen

October 28, 2019

As the executive director of Accura Healthcare of Stanton, Gwen Larsen considers the residents as a second family. She enjoys thinking outside of the box and being creative in order to make residents feel at home and comfortable. Thank you for all you do, Gwen! How did you get started in the long-term care profession?

Staff Spotlight: Darla MacConnell

October 22, 2019

This week’s Spotlight is a special edition, as we highlight a “new” IHCA staff member. IHCA is excited to have Darla MacConnell on the team as the office and project manager. Darla returned to the team in 2018 and was previously employed at the association from 2000 – 2004. Her wide range of knowledge in countless areas,

Member Spotlight: Wendy Nelson of Prairie View Campus

October 14, 2019

As the administrator of Prairie View Campus in Sanborn, Wendy Nelson’s favorite part of her job is having the opportunity to make a difference in someone’s life. She also serves on the IHCA Board of Directors, as well as the Public Relations and Convention and Education Committees. Thank you for all you do, Wendy! How

Member Spotlight: Kerry Knode of Adel Acres

October 8, 2019

Kerry started working at Adel Acres in 1998 as a housekeeper and obtained her CNA license in 1999 because she desired an opportunity to be more hands-on with the residents. She functioned as the social services and activities representative for two years but missed directly handling patient needs and decided to return to the floor.

Member Spotlight: John Kern of Good Samaritan Society – Algona

September 27, 2019

John Kern has served as an administrator at Good Samaritan Society facilities ever since he graduated college 38 years ago. As he approaches his upcoming retirement, we thank John for his leadership and service throughout the years. How did you get started in the long-term care profession? I graduated from Augustan College in 1981 with

Member Spotlight: Norma Fitzgerald of Longhouse-Northshire Care Center

September 23, 2019

In the words of Tom Christy, administrator at Longhouse-Northshire Care Center in Spencer, Norma Fitzgerald has been a “LONG-term employee.” Norma retired in July 2019 after being a devoted employee of Longhouse-Northshire for 49 years. Thank you, Norma, for your many years of dedicated service to the long-term care profession! How did you get started

Member Spotlight: Kendyl Irwin of Adel Acres

September 16, 2019

Kendyl Irwin became a team member at Adel Acres in September 2015 as a CNA/CMA. She understands and values the difficulty patients experience when transitioning from living in their own home to requiring more day-to-day assistance and focuses on making residents feel loved and comfortable, as if they were in their own home. She strives

Member Spotlight: Jessica Wagner of Windsor Manor

September 9, 2019

Jessica Wagner began her career in long-term care when her grandmother moved to an assisted living facility. As a resident assistant at Windsor Manor Assisted Living in Algona, her favorite part of her job is building relationships with residents and their families. How did you get started in the long-term care profession? My grandparents were

Member Spotlight: Kellie Jimerson of Atlantic Specialty Care

September 3, 2019

After experiencing how moving to a small town Iowa nursing facility increased the quality of care that her grandmother received, Kellie Jimerson knew she wanted to devote her career to making life better for her community’s elderly. Kellie serves as the administrator of Atlantic Specialty Care. How did you get started in the long-term care

Member Spotlight: Laura Wiltgen of Wellington Place

August 26, 2019

Working in long-term care runs in Laura Wiltgen’s family, resulting in her getting a CNA license at the age of 16. Laura continues to serve residents as a CNA/CMA at Wellington Place in Decorah. How did you get started in the long-term care profession? My sister and mom both worked at our local nursing home.

Member Spotlight: Kerry Sudtelgte of Bavarian Meadows Assisted Living

August 19, 2019

As a resident assistant at Bavarian Meadows Assisted Living in Remsen, Kerry Sudtelgte has made a career of serving others. How did you get started in the long-term care profession? When I was younger, I got a job at a nursing home and decided to get my CNA certification. Years later, I felt “the calling”

Member Spotlight: Drew Anderson of The Views Senior Living of Cedar Rapids

August 12, 2019

Drew Anderson has blended his culinary skills and passion for helping others into a career as the food service supervisor at The Views Senior Living of Cedar Rapids – MeadowView Memory Care. How did you get started in the long-term care profession? I began my career in long-term care 13 years ago as a dietary

Member Spotlight: Gloria Mauer of Garden View Care Center

August 5, 2019

What began as a volunteer opportunity for Gloria Mauer turned into 48 years of serving the elderly through a career in long-term care. As the activities supervisor at Garden View Care Center in Shenandoah, Gloria loves working with the residents and making their lives better. How did you get started in the long-term care profession?

Member Spotlight: Makenzie Gavle of Thornton Manor

July 29, 2019

Working in long-term care has taught Makenzie Gavle life lessons and allowed her to build personal relationships with residents. Makenzie is an RN-charge nurse at Thornton Manor in Lansing, Iowa. How did you get started in the long-term care profession? In the spring of 2011 I moved near Mabel, Minnesota. Green Lea Manor was hiring

Member Spotlight: Chastity Smith of Homestead of Osceola

July 22, 2019

Chastity Smith began her long-term care profession in home care and now serves as a certified medical assistant (CMA) at Homestead of Osceola. How did you get started in the long-term care profession? I started in home care and applied at the assisted living facility, and I have been here ever since. What do you

Member Spotlight: Kris Parmenter of Anamosa Care Center

July 15, 2019

In her 36 years of working in long-term care, Kris Parmenter has learned the importance of patience and teamwork, as well as the value of great coworkers and management. How did you get started in the long-term care profession? In 1983, after graduating from high school, I was going to nursing school and saw an

Member Spotlight: Rayma Ripperger of Afton Care Center

July 8, 2019

Rayma Ripperger entered the long-term care profession as a CNA before attending Southwestern Community College to become a nurse. As the current MDS coordinator and assistant DON at Afton Care Center in Afton, Iowa, Rayma helps residents both inside and outside the facility. How did you get started in the long-term care profession? I started

Member Spotlight: Rocio Cervantes of Manilla Manor

July 1, 2019

Rocio Cervantes, currently a CNA at Manilla Manor in Manilla, Iowa, began as a housekeeper at a nursing facility and recognized the need for additional help. So, she went and got her CNA license so she could serve as another set of hands. How did you get started in the long-term care profession? I was

Member Spotlight: Kaylynn Kruckenburg of Shady Oaks Care Center

June 24, 2019

Kaylynn Kruckenburg entered the long-term care profession by taking CNA classes in high school and began at Shady Oaks Care Center in Lake City in October 2017. She graduated from South Central Calhoun High School this spring and will be pursing her nursing degree at Des Moines Area Community College. She loves interacting with the

Member Spotlight: Sylvia Bandow of Manilla Manor

June 17, 2019

A job at a nursing facility was one of the few employment opportunities available in Sylvia Bandow’s hometown, so she gave it a shot. She quickly developed a love for serving the elderly and hearing their stories. Almost four decades later, Sylvia serves as the administrator of Manilla Manor in Manilla, Iowa. How did you

Member Spotlight: Amy Loera of Wellington Place

June 10, 2019

Amy Loera began as a CNA while in college with the intention of becoming a social worker in long-term care. She now serves as the admissions coordinator at Wellington Place in Decorah where she builds relationships with residents. How did you get started in the long-term care profession? I started out as a CNA while

Member Spotlight: Jamie Raymond of Anamosa Care Center

June 3, 2019

Jamie Raymond was looking for a steady position in a reliable line of work when she discovered a fulfilling career in long-term care. In her current role in environmental services and as a dietary aide at Anamosa Care Center in Anamosa, Iowa, she has come to consider the residents family and values the impact her

Member Spotlight: Lynette Gaskill of Manilla Manor

May 27, 2019

Lynette Gaskill was encouraged by her sister to try out a job in long-term care and has worked in a nursing home ever since. Lynette is currently a restorative aide/CNA/certified med aide at Manilla Manor in Manilla, Iowa. How did you get started in the long-term care profession? My sister worked in a nursing home

Member Spotlight: Elyse Schroeder of Shady Oaks Care Center

May 20, 2019

Elyse Schroeder comes from a long line of long-term caregivers, so it was fitting when she became a CNA at Shady Oaks Care Center in Lake City, Iowa. She quickly obtained her CMA certification and is now working to complete her RN degree. “Elyse has worked hard for her residents and for her education,” said

Member Spotlight: Megan Swanson of Manilla Manor

May 13, 2019

Megan Swanson took advantage of the CNA class offered by her high school and began a career in long-term care. She enjoys lending an ear to residents and building relationships with them and their families. Megan currently serves as a CNA at Manilla Manor in Manilla, Iowa. How did you get started in the long-term

Member Spotlight: Dawn Feucht of Longhouse-Northshire

May 6, 2019

Dawn Feucht joined the long-term care profession at age 16 as a CNA. Forty-one years later, she is an LPN staff nurse at Longhouse-Northshire in Spencer, Iowa who values the family atmosphere within the facility. How did you get started in the long-term care profession? I started as a CNA in a long-term nursing home

Member Spotlight: Mary Rasmussen of Manilla Manor

April 29, 2019

Mary Rasmussen began working in the laundry department at Manilla Manor in Manilla, Iowa to help her family financially. The plan was to work there for six months and then quit once the bills were caught up. However, the facility became a second home to her. Over 40 years have passed, and Mary can continues

Member Spotlight: Colleen Conrad of Longhouse-Northshire

April 22, 2019

Colleen Conrad began her career in long-term care in the laundry department after her friend encouraged her to work at the local nursing home. Now, as a certified nursing/medical assistant at Longhouse-Northshire in Spencer, Iowa, Colleen enjoys making a difference in the lives of residents. How did you get started in the long-term care profession?

Member Spotlight: Alex V. Keller-Krieger of Oakview Nursing and Rehabilitation

April 15, 2019

After visiting his mother at work at Blair House, Alex V. Keller-Krieger realized how much he enjoyed visiting with the residents. He finally gave in to his mother’s insistence that he go back to school for nursing, and he obtained his CNA license. As the current recreational program director at Oakview Nursing and Rehabilitation in

Member Spotlight: Gwen Gustafson of Manilla Manor

April 8, 2019

At the age of 57, Gwen Gustafson entered the long-term care profession as a CNA at Manilla Manor. She enjoys making new friends with all the residents and hearing their stories. How did you get started in the long-term care profession? I moved back to my hometown and someone told me they were hiring at

Member Spotlight: Danielle Kinnetz of Hubbard Care Center

April 1, 2019

After a poor personal experience with a nurse, Danielle Kinnetz went back to school so she could make a difference and provide superior care for others. As a current LPN charge nurse at Hubbard Care Center in Hubbard, Iowa, she has a chance to care for those no longer able to care for themselves. Hubbard

Member Spotlight: Felicia Meeves of Manilla Manor

March 25, 2019

Felicia Meeves took her passion of caring for others and turned it into a career. As a CNA at Manilla Manor in Manilla, Iowa, she takes the time to understand residents and serves as both a caretaker and a friend. How did you get started in the long-term care profession? I have always enjoyed taking

Member Spotlight: Tom Harmsen of Granger Nursing & Rehabilitation Center

March 18, 2019

Tom Harmsen has a business background and a desire to demonstrate those skills while also directly making the world a better place. In his current role as director of admissions and marketing for Granger Nursing and Rehabilitation Center in Granger, Iowa – he gets to do both. He enjoys assisting families navigate long-term care and

Member Spotlight: Bobbie Weber of Manilla Manor

March 11, 2019

Bobbie Weber gave the long-term care profession a chance while working toward her Bachelor of Science degree in nursing (BSN) because it fit flexibly into her schedule. After becoming hooked, she encourages others to have an open mind when it comes to careers. Bobbie is currently the assistant director of nursing (ADON) and Minimum Data

Member Spotlight: Beth Fleming of Bickford Senior Living

March 4, 2019

Beth Fleming began in the long-term care profession as an activity director immediately after college. She sees long-term care as a great career path due to the unlimited growth and education opportunities. Beth now serves as the divisional director of operations for Bickford Senior Living’s eastern Iowa division and is a member of IHCA’s Public

Member Spotlight: Dawn Berrier of Manilla Manor

February 25, 2019

Dawn Berrier fell into the long-term care profession through an old friend when she moved to a small town. She is now the director of nursing (DON) at Manilla Manor in Manilla, Iowa and has worked in long-term care for over four decades. How did you get started in the long-term care profession? I moved