MDS Support
MDS Support from IHCA Provider Solutions is designed to help nursing facilities ensure accurate, timely MDS submissions and improve overall efficiency.
Whether you need temporary MDS staffing help, MDS coordinator training or want to maximize your current MDS process, we provide expert MDS support tailored to your goals.
Service options include:
- Remote MDS
- MDS and EHR Consulting
Both services are led by IHCA’s experienced MDS consultant and focus on accuracy, compliance and smart use of staff time. View an informational flyer here.

Remote MDS
Fill temporary staffing gaps and maintain MDS compliance.
How it works:
With Remote MDS, IHCA’s clinical experts complete your MDS assessments remotely and develop care plans aligned with your data. You’ll also receive guidance on PDPM scoring and Quality Measure improvements. On-site support is also available if needed.
How it helps:
This service is ideal for facilities facing temporary staffing challenges. It ensures timely, accurate MDS submissions so your facility stays in compliance and continues to receive proper reimbursement.
MDS and EHR Consulting
Evaluate and improve your current MDS process.
How it works:
Your team completes the MDS assessments while IHCA’s consultant evaluates your process and data within your EHR system.
You'll receive:
- A customized plan for improved MDS accuracy and efficiency
- A virtual review with your IDT team
- An on-site follow-up visit
How it helps:
This service pinpoints opportunities to enhance your systems, train your team, and increase revenue — all without disrupting your current workflow.
Watch to learn more:
What IHCA members are saying

Lakeside
Senior Care
Emmetsburg, Iowa
Lakeside Senior Care leveraged IHCA’s MDS Consulting to evaluate their MDS process.
“IHCA’s consultant streamlined our documentation to capture common events on MDS submissions to improve our reimbursement rates.”
– Tiffany Manwarren, MDS Coordinator
Results- Improved Case Mix Index from 0.97 to above 1.0
- Helped identify accurate diagnosis codes
- Provided easy-to-use reference tools and structured routines
Iowa Jewish Senior Life Center leveraged IHCA’s EHR Consulting to better utilize their EHR system.
“With all the assistance she provided, she saved our team hundreds of hours per month.”
– Angela Meyer, Administrator
Results- Simplified documentation in the EHR
- Streamlined skin, dietary and behavior assessments
- Made med pass documentation more efficient

Iowa Jewish Senior
Life Center
Des Moines, Iowa

Good Shepherd
Health Center
Mason City, Iowa
Good Shepherd Health Center leveraged IHCA’s MDS and EHR Consulting to evaluate their MDS process.
“I don’t know why you wouldn’t take advantage of this service. Especially if you are a single facility that needs to streamline your MDS and maximize case mix. Having an extra set of eyes on the MDS process provides support to your coordinator(s)."
– Kimber Kleven, Administrator
Results- Improved Case Mix Index
- Provided RAC audit prep support
- Offered actionable suggestions for PointClickCare
Meet our expert
Daleen Seibold, RN, MDS Certified Consultant
With nearly 30 years in long-term care, Daleen brings expertise in:
- MDS and Medicare guidelines
- Reimbursement optimization
- Care planning and assessments
- EHR systems like PointClickCare
Her background includes roles as a regional nurse consultant overseeing multiple facilities, a senior director of clinical reimbursement, director of nursing and MDS/Medicare coordinator.
Daleen provides practical, results-driven support to help providers strengthen their MDS processes and improve overall accuracy and efficiency.

How to get started
Complete the form below to find the right MDS Support solution for your facility.
For questions, contact IHCA’s Brandon Hagen, SVP, Reimbursement and Policy Advisor, at 800-422-3106.