Event Registration

Gold Quality Award Application Workshop

Live Access Only

This program will not be recorded.

Program Description

This workshop is presented in partnership with Health Care Association of Michigan (HCAM). IHCA is pleased to offer this opportunity to Iowa providers through our collaboration with HCAM’s Quality Award experts.

Achieving excellence and receiving recognition as one of the best in long-term care is challenging.

Gold Quality Award recipients represent an elite group who meet all of the demands of the Baldrige Criteria. To receive the Gold Award, you must demonstrate the achievement of high levels of performance over time in the areas of leadership, strategic planning, customer and workforce, operations and knowledge management. This workshop will help prepare you to meet this distinction.

The final step in the AHCA/NCAL National Quality Award Program is the Gold – Excellence in Quality Award. Recipients of the Gold Award are considered the best of the best in the profession. At the Gold Award level, applicants must show superior performance in areas of the criteria including leadership, strategic planning, and customer and staff satisfaction. By completing the Gold level criteria, organizations take their quality journey to a higher level through the valuable feedback received in the application process and thereby reaching organizational goals. Gold applicants address the Baldrige Excellence Framework in its entirety.

Learning objectives:

1. Understand the Gold technical requirements and criteria.
2. Develop a basic understanding of the scoring guidelines.
3. Sharpen the skills for describing processes and how these approaches can serve as a management document, not just an application.
4. Learn skills for effectively presenting results.
5. Describe systematic evaluation and improvement.
6. Draft a plan for writing and reviewing the first draft of your application.
7. Take advantage of the opportunity to receive help with your specific application questions.

Before the workshop:

• Review your Silver application and have a copy with you if that is your last application.
• If you have previously applied for the Gold Award, please send your application and your feedback report to the faculty and bring copies to class.
• Review the eligibility requirements in the 2026 Gold Criteria and Application document to ensure you are eligible to apply.
• Bring a copy of the 2026 Gold Achievement in Quality Award Application & Criteria.
• Purchase and bring a copy of the 2023-2024 Baldrige Excellence Framework for Health Care.

Important information:

• Registration is limited to AHCA/NCAL members.
• Registration is non-refundable, however substitutions are allowed up to 48 hours before the program.
• Registration for a facility includes up to 2 participants. If you would like to request additional participants, please contact HCAM directly.
• Participation in this workshop does NOT guarantee award/renewal receipt by AHCA/NCAL.

Just beginning your Gold journey? Consider registering for IHCA’s Introduction to Gold Quality Award Application Process, which provides an overview of the Gold process, criteria and preparation tools for Silver recipients who are not yet ready to begin writing a Gold application.

Schedule

August 6, 12, 19 and 26
1:00 – 4:15 p.m. CT

Optional office hours will be available following the conclusion of the workshop.

Continuing Education Credit

This webinar/program is approved for 12.0 contact hours for all disciplines.

Registration Fees

Members:   $450 per facility
IHCQP members:   $425 per facility

NOTE: Only one person per facility needs to register via the IHCA website. Please send an email with the additional staff members that will be attending to [email protected].

REGISTRATION DEADLINE: JULY 24

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