Clinical Manager ~ Intake and Admissions

Join Iowa Home Care as a Clinical Manager who thrives on empowering others, ensuring compliance, and delivering outstanding clinical care.

The Clinical Manager  plays a key leadership role in managing and optimizing the intake and referral operations for Iowa Home Care. This position ensures that referrals are clinically appropriate, complete, compliant, and transitioned seamlessly into care. The ideal candidate is a skilled RN leader with strong organizational, clinical, and operational expertise who thrives in a fast-paced environment and is passionate about excellence in patient care and customer service.

Benefits:

Health, Dental, Vision, and Life Insurance
Short-term and Long-Term Disability plans
Flex-Spending
Employee Assistance Program
Excellent 401K with Employer Match
PTO and Paid Holidays
Wellness Program and on-site gym
Continuing Education opportunities
Responsibilities:

Oversee the referral and intake process from receipt to admission, ensuring timeliness, accuracy, and compliance with IHC and regulatory standards.
Review all incoming referrals for clinical appropriateness, payer eligibility, and service alignment with agency capabilities.
Collaborate with referral sources, hospitals, physicians, and internal clinical staff to ensure a smooth and timely admission process.
Supervise and mentor the corporate intake and referral coordination team, promoting collaboration, accountability, and continuous improvement.
Provide clinical oversight for intake documentation, ensuring that orders, assessments, and admission notes meet state, federal, and payer requirements.
Partner with leadership, field clinicians, and quality teams to resolve complex referrals, documentation issues, and admission questions.
Develop, implement, and monitor standardized intake policies, procedures, and performance metrics to drive efficiency and quality.
Track and analyze key data such as referral conversion rates, turnaround time, and referral source satisfaction.
Participate in compliance audits, training programs, and quality initiatives at the corporate level.