Practice Manager

As a Practice Manager at ChildServe, you will be responsible for the efficient, effective and safe management of ChildServe’s Medical Rehabilitation, Complex Care, Behavioral Health and Ancillary Teams. This includes responsibility for its finances, and ensuring the well-being of patients, providers and staff.

What You’ll Do:

-Develop and manage quality assurance performance improvement programs for Clinic Services in collaboration with care quality leaders and staff.
-Ensure achievement of budget results; identify and monitor key business processes and results and lead process improvement when indicated.
-Develop annual operating plan (AOP) for Clinics and follow established reporting mechanisms.
-Monitor reimbursement rates and collaborate with accounting department to maintain at projected levels.
-Collaborate with staff in accounting department for reinforcement of billing processes impacted from activities during child admissions, discharges, and service re-certifications; ensure reimbursement requirements are met timely and accurately and support account receivables.
-Coordinate and implement staff and environment safety processes (Emergency Preparedness Planning), practices, and initiatives in collaboration with the Safety Manager.
Manage compliance with external regulations and needed accreditations to maintain highest level of care excellence.
-Supervise staff through effective hiring, training, coaching, and performance management.
-Develop and manage communication and collaboration with all levels of staff, administration, providers and outside organizations to coordinate practice business, accomplish goals and to facilitate the resolution of problems.

What You’ll Need:

-Master’s degree in a healthcare or business related field required, MHA preferred.
Certified Medical Practice Executive preferred.
-5 years related leadership experience.
-Ability to work effectively, accurately, and efficiently under multiple demands and frequent interruptions.
-Knowledge of local, state and federal regulations affecting delivery of Outpatient Services.
-Ability to communicate effectively and professionally in reading, writing, and speaking the English language.

Why ChildServe?

ChildServe has earned the title of Top Workplace every year since 2014. Here’s why employees love working here:

-Our work matters. We partner with families to help children with special healthcare needs live a great life.
-We’re not your average non-profit. We serve over 5,000 children each year through over 30 specialty pediatric services in the Ames, Des Moines, and Iowa City areas. Many of our programs are one-of-a-kind.
-Our team members rock. Our teams are filled with people who care about their coworkers, and who believe that collaboration is key to providing exceptional care to children.
-Our learning never stops. As a non-profit dedicated to innovation, we’re proud to help many team members gain new certifications, continue their education, take their expertise to the next level, and find new opportunities to advance their career right here at ChildServe.
-We’re moving forward together. Experts across multiple disciplines work together to help kids get the best care possible.

Ready to leave work every day knowing you’ve made a difference for kids and families? Let’s move Forward Together – apply today!

ChildServe is an Equal Opportunity Employer.

Company Info

Company Name

Company URL

Contact Name
Andrea Tiedeman




5046 Merle Hay Road
Johnston, IA 50131