Professional Clinical Support Services

Save time + money with IHCA Professional Clinical Support Services

From IHCA Provider Solutions

Accurate and complete Minimum Data Set (MDS) submission is essential for nursing facilities to receive reimbursement for their services – and Iowa Health Care Association (IHCA) Provider Solutions is here to help. Whether you need to assess your existing MDS procedures to find additional revenue opportunities or fill temporary staffing gaps to maintain timely and accurate MDS submissions, IHCA’s Professional Clinical Support Services are available when you need them.  

IHCA’s Professional Clinical Support Services provide flexible MDS offerings to best meet your needs, from consulting to completion. No matter which service offering you choose, you will gain access to IHCA’s expert MDS consultants who will assist you in maximizing reimbursement by ensuring accurate and timely payment. 

Remote MDS Service

Remote MDS Service

How it works: Through IHCA’s Remote MDS Service, IHCA’s team of expert consultants complete your facility’s MDS assessments remotely and develop care plans that align with the MDS. You also gain expert feedback on Patient-Driven Payment Model (PDPM) scoring and expert guidance to maximize Quality Measure outcomes. Additionally, should the need arise, IHCA consultants can conduct MDS assessments on-site.

How it helps: While IHCA’s Remote MDS Service is not intended to be a permanent staffing solution, it can assist you in tackling staffing challenges by filling temporary gaps to maintain timely and accurate MDS submissions. Click here to view an informational flyer. 

Learn more from this video:

MDS and EHR Consulting

MDS and Electronic Health Record (EHR) Consulting

How it works: This service offers consultative guidance to your MDS team, and your own staff conducts the MDS assessments.

After IHCA’s professional consultant is able to access and evaluate your organization’s MDS process and data within your electronic health records, the consultant will complete a virtual, live, comprehensive review with your IDT team.

From there, our consultant will follow up with an on-site visit to present a personalized and customized plan to gain additional efficiencies – and revenue – from the MDS process. During the visit, you also have the chance to ask questions about your MDS process and EHR system and get expert answers on how to make the most of both. 

How it helps: IHCA’s MDS and EHR Consulting provides an expert evaluation of your current MDS and EHR procedures and offers personalized recommendations to make the most of your time and money. This service is also beneficial in training new or existing MDS staff to find more revenue opportunities.  


Lakeside Senior Care

Lakeside Senior Care leveraged IHCA’s MDS Consulting to evaluate their MDS process.

“IHCA’s consultant streamlined our documentation to capture common events on MDS submissions to improve our reimbursement rates.” Tiffany Manwarren, MDS Coordinator

IHCA’s consultant:

  • Identified accurate diagnoses codes to ensure precise formulation of acuity
  • Provided resources to be used for reference (time saver)
  • Assisted in improving Case Mix Index from 0.97 to above 1.0
  • Provided structured process for routine MDS completion

Iowa Jewish Senior Life Center

Iowa Jewish Senior Life Center leveraged IHCA’s EHR Consulting to better utilize their EHR system.

“IHCA’s consultant helped increase our efficiencies exponentially. With all the assistance she provided, she has saved our team hundreds of hours per month.”  Angela Meyer, Administrator

IHCA’s consultant:

  • Improved medication pass times, while staying in compliance, adding ability for doctors to sign off on med passes in EHR
  • Revamped dietary assessments to be more efficient and accessible in EHR
  • Added charting to EHR for weekly skin survey assessments to streamline process
  • Improved documentation for behaviors prior to using medications
  • Established a program in EHR to automate restorative aide charting
  • Added admissions and discharges assessments to EHR, saving time and streamlining process
  • Created survey efficiencies by setting appropriate level of EHR access for surveyors

Good Shepherd Health Center

Good Shepherd Health Center leveraged IHCA’s MDS and EHR Consulting to evaluate their MDS process. 

I don’t know why you wouldn’t take advantage of this service. Especially if you are a single facility that needs to streamline your MDS and maximize case mix. Having an extra set of eyes on the MDS process provides support to your coordinator(s). It helped us to create a relationship with someone who is an expert.” Kimber Kleven, Administrator

IHCA’s consultant: 

  • Provided practical suggestions on ways to maximize reimbursement 
  • Improved Case Mix Index 
  • Assisted in the preparation of a Medicaid audit by Recovery Audit Contractors (RAC) 
  • Provided tips to improve the PointClickCare process 

Stacyville Community Nursing Home

Stacyville Community Nursing Home leveraged IHCA’s Remote MDS Service to assist with staffing challenges.

“IHCA’s Remote MDS Service allowed us to continue submitting our MDS to stay within compliance. It is an incredible service that helps organizations during this health care staffing crisis. They really do help you get back on your feet and are always a phone call away in case of questions. We are so thankful for our consultants.” – Nicole Engelhart, Administrator

About our consultant

Daleen Seibold

IHCA’s Professional Clinical Support Services consultant, Daleen Seibold, is an MDS certified clinical reimbursement nurse with nearly 30 years of long-term care and MDS experience and a solid reputation for providing sound guidance and advice on the MDS process. She has overseen five different buildings as a regional nurse consultant, served as a senior director of clinical reimbursement, as well as a director of nursing and MDS/Medicare coordinator.

IHCA members have access to Daleen’s expertise in MDS, Medicare guidelines, PointClickCare, assessments and care planning through IHCA’s Professional Clinical Support Services.

How to get started

Fill out the form below or contact IHCA’s Brenda Irlbeck or Brandon Hagen at 800-422-3106 to learn more about these services, pricing and how to get started.

IHCA Professional Clinical Support Services Interest Form

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