Regional Director of Operations

HealthCARE of Iowa is proactively seeking a Regional Director of Operations (RDO) with grit. If you’re a pro-active, strategic thinker who drives projects forward in an organized, controlled manner, we may have the perfect role for you to reach your professional goals.

We are hunting a self-sufficient problem solver and visionary to exceed performance parameters relentlessly in this senior operations role. Can you create a strategy, and persuade people to join in your vision so they feel part of the team?

If you’re the type of operations manager motivated by processes, systems, and accountability to ensure compliance is consistently achieved, apply today.

HealthCARE of Iowa is an Iowa-based company that specializes in consulting for skilled nursing facilities, assisted and independent living, and memory care support. We have a reputation for professionalism, dedication, and integrity.

Our company has an excellent working relationship with state departments and a successful compliance history. We have a wealth of talented and creative staff that are focused on providing exceptional customer service and quality management.

We’re looking for only high performing talent with integrity; and a professional grade RDO that is a born leader.

Essential Functions:
• Act as a liaison between facility and Senior Regional Director of Operations (SRDO);
• Onboard Administrators and Executive Directors;
• Assist with preparation of training manuals and materials;
• Assume responsibility with training HCI facility processes (Operations and Finance: cash management, A/P, A/R, Billing, Payroll, and Resident Trust);
• Conduct facility visits as determined by Senior Director of Operations;
o Facility rounding of entire campus (inside & out);
o Review dining services;
o Participate in Stand-up, QAPI, Medicare, Safety, and Employee Engagement meetings;
o Assist with facility DIA visits and surveys, if necessary;
o Review Focus of the Day to ensure compliance;
o Provide guidance and resources for employee recruitment and retention;
o Ensure staffing plans are followed;
o Assist with the implementation and ongoing use of an Employee Engagement Committee;
o Review outstanding A/R balances and provide assistance with collection efforts.
o Ensure facility marketing and census development is active (social media and website);
• Assist Administrator/Executive Directors with Management File and Score Card preparations;
• Participate in Operations team meetings;
• Assist with facility budget process;
• Accept and perform additional duties as requested by SRDO;
• Always present an appropriate professional appearance;
• Consistently demonstrate dependability, responsibility, and set a positive example for others.

Location:
Oversight includes facilities across Iowa and Eastern Nebraska. This position requires travel and occasional overnights.

Education & Experience:
Nursing Home Administrator licensure in the State of Iowa required, with a minimum of three-year’s experience in long-term care management. Proven management with demonstrated leadership is required.
Benefits:
• Group Medical, Dental and Vision insurance
• Flex-Spending account
• Income Replacement/Short-Term Disability
• Life Insurance
• 401k Plan
• Vacation / Sick Time
• Paid Holidays