Event Registration

Silver Quality Award Workshop 2025

Description

Take the next step in your quality journey with IHCA’s Silver Quality Award Workshop, in partnership with Geoffrey Calhoun of Calhoun Consulting Partners, LLC.

Designed for providers who have earned the Bronze Award and are ready to advance to the next level, this interactive, in-person workshop walks you through the Silver Award application process from beginning to end. With expert coaching and practical guidance, participants will break down the Silver criteria, explore how to write a strong application, and gain insights on how to tell their quality improvement story effectively.

This workshop is more than a writing session—it’s a strategic opportunity to deepen your organization’s commitment to excellence. Learn how to use the Baldrige-based Silver criteria to evaluate and improve your systems, processes, and outcomes. You’ll leave with tools to help drive performance, better engage your team, and strengthen person-centered care across your organization.

Workshop Format:

• Kick-off Webinar: August 29, 2025 (virtual)
• In-Person Workshop: November 7, 2025

Whether you’re looking to build internal alignment or earn national recognition, the Silver Award workshop equips your team with the knowledge and support to succeed.

Location

Deerfield Retirement Community
13731 Hickman Rd.
Urbandale, IA

Schedule

Introductory Webinar (on-demand)

Silver Award Workshop (in-person)
November 7, 2025
9:00 AM – 3:00 PM (lunch provided)

IMPORTANT: You must watch the introductory webinar prior to attending the in-person workshop. Additionally, see the below list of items to have completed and bring to the workshop.

• The Information Gathering tool with whatever content that has been developed
• A list of improvements implemented in 2024 and 2025
• The list of measures and indicators used regularly at the center/community
• The most current draft of your Organizational Profile
• A preliminary draft of your answer to question 3.2a in the criteria – How do you build relationships with your residents/patients?

Continuing Education Credit

This workshop is approved for 6 contact hours for all disciplines.

Registration

Members:     $350 per facility (recommend 2-3 people attend)
IHCQP Members:    $325 per facility (recommend 2-3 people attend)

TO REGISTER: email Brenda Irlbeck the names of those attending from your facility. [email protected]

Sponsors