IHCA District Educations


November District Educations
Hear the latest updates from IHCA's Brenda Irlbeck, VP, Regulatory Affairs, on issues impacting Iowa long-term care providers, exchange ideas with peers facing similar challenges and work through real-world scenarios that reflect the situations you encounter every day.
Dates + locations



Topics

Leadership + workplace challenges

Clinical
quality

Regulatory
compliance

Survey
readiness
Sessions, schedule + CEUs
Registration and check-in is open from 9:30 a.m. – 10:00 a.m.
Morning General Session
10:00 a.m. – 11:30 a.m.

Statewide Trends, Peer Roundtables and “What Would You Do” Scenarios
Speaker: Brenda Irlbeck
CEUs: 1.5 for ADM, ALMC, DH and N

- What we’re seeing across Iowa. The morning session starts with a look at current survey and regulatory trends, the questions members ask most often and an association update.
- Connect with your peers. The session continues with peer conversation and role-based roundtables where attendees compare notes with others in the same position, such as administrators, directors of nursing (DONs), Minimum Data Set (MDS) coordinators, social services, human resources, dietary and housekeeping leaders.
- What would you do? The morning concludes with an interactive exercise built around realistic long-term care scenarios, including a fall investigation, a resident dignity and social media issue and a resident’s refusal of care. Teams decide how to respond, then adjust as new details emerge.
View learning objectives
- Identify current survey and regulatory trends affecting Iowa skilled nursing facilities and assisted living providers.
- Exchange practical solutions with peers in similar roles across the district.
- Apply investigation, reporting and resident rights requirements to realistic scenarios.
- Name one practice to start, stop or continue at their building.
Breakout Sessions
Noon – 1:30 p.m.
The two breakout sessions run at the same time; attendees choose one.
Leading People and Navigating the Tough Stuff
Speaker: Ricky Rohrig
CEUs: 1.5 for ADM, ALMC, DH and N
This breakout session on leadership will provide practical training on accountability, difficult conversations and communication. Table groups will work through realistic workplace situations, such as moving from peer to supervisor, attendance concerns with a strong performer, conflict between shifts and a final written warning. For each scenario, teams will decide what to look for, what to actually say and how to follow through, including helping employees understand the “why” behind their decisions. This session is ideal for anyone who leads, supervises or influences others, with or without a formal leadership title.
View learning objectives
- Recognize the early signs of performance, attendance and attitude concerns.
- Plan clear, respectful language for difficult conversations with employees.
- Follow through on expectations with consistent documentation and next steps.
Clinical and Regulatory Problem-Solving
Speaker: Brenda Irlbeck
CEUs: 1.5 for ADM, ALMC, DH and N
This session is not another regulatory lecture. Teams will work through realistic situations involving documentation, chart auditing, investigations and reporting, survey readiness and Quality Assurance and Performance Improvement (QAPI). Scenarios will include a pressure injury documentation mismatch, a PRN psychotropic medication concern, a resident-to-resident altercation, an unannounced complaint survey and a falls trend. For each situation, attendees will work through three questions: What should you look for? What should you do next? How do you prevent it from happening again? The session closes with a root cause tool and time to draft a performance improvement plan (PIP). This session is ideal for anyone involved in clinical quality, compliance or survey readiness.
View learning objectives
- Identify documentation gaps and red flags during chart audits and investigations.
- Determine the right next steps for reporting, investigation and survey response.
- Use root cause analysis to find the underlying reason a problem keeps happening.






