Event Registration

Quality Symposium – Building a Culture of Excellence

Hybrid Format

This program will be offered in a hybrid format meaning you can attend in-person or virtually. Please use the registration buttons above or below to register for your preferred session.

Note: Registering for this hybrid event grants you live access only.

Program Description

Quality doesn’t happen by accident. It is built through strong leadership, intentional culture and a commitment to continuous improvement.

Join us for the Quality Symposium as we explore the key components of high-performing care organizations. Sessions will focus on organizational excellence, embedding cultural competence and psychological safety into quality initiatives, mastering Skilled Nursing Facility (SNF) Quality Reporting Program (QRP) requirements and applying practical Quality Assurance and Performance Improvement (QAPI) strategies that drive meaningful results.

Whether you are responsible for quality, clinical operations or organizational leadership, this symposium will provide actionable insights to help strengthen outcomes, support compliance and advance quality across your organization.

Get the Full Picture
Quality and compliance go hand in hand. Attend both the Quality Symposium and Regulatory Symposium to gain a comprehensive understanding of the operational, quality and regulatory issues impacting long-term care while saving with discounted bundle pricing. See details below.

Location

BCG Education Center
Iowa Health Care Association
1775 90^th St.
West Des Moines, IA

Schedule

July 29, 2026
9:30 a.m. – 3:30 p.m.

9:00 – 9:30 a.m.                            Registration/Check-In
9:30 – 10:30 a.m.                           Organizational Excellence
10:45 – 11:45 a.m.                           Cultural Competence and Psychological Safety
11:45 a.m. – 12:15 p.m.                   Lunch
12:15 – 1:45 p.m.                             Practical QAPI Applications
2:00 – 3:30 p.m.                            Mastering the SNF QRP

Sessions

Organizational Excellence  – Speaker: Ron Smith

Embedding Cultural Competence and Psychological Safety in Quality  – Speaker: Emily Scarbrough McFadden

Practical QAPI Applications  – Speaker: Trish Otterbeck

Data, Deadlines and Dollars: Mastering the SNF QRP  – Speaker: Amy Miller

Continuing Education Credit

This program is approved for 5.0 contact hours for:

• NF administrators
• Department heads
• Nurses
• Social services

Registration Fees

Member Pricing
Quality Symposium Only: $175 per person
Quality/Regulatory Symposium Bundle: $325 per person
IHCQP Members receive $25 discount.

Non-Member Pricing
Quality Symposium Only: $525 per person
Quality/Regulatory Symposium Bundle: $1025 per person

Sponsored by: