July 24, 2026
Meet Roberta (Berta), a certified nursing assistant (CNA) and bath aide who has brought comfort, care and endearment to Maple Crest residents for more than a decade.
How did you get started in the long-term care profession?
A friend encouraged me to take CNA classes.
What do you like most about working in long-term care?
The stories! The things [residents] have done, how they grew up, all the places they have traveled. It’s very interesting talking with them.
What would you tell others to encourage them to consider a career in long-term care?
I do this to make a difference. Taking the time to slow down and learn from those that once cared for us.
What lessons have you learned working in long-term care that also help you outside of work?
Patience and understanding.
When you’re not at work, what do you enjoy doing?
Spending time with family, cross-stitch and fishing.
What is your favorite quote and why?
“Do small things with great love.” – Mother Teresa
About Berta
Berta has been a valued member of the Maple Crest team since 2013, serving as both a CNA and bath aide. Her friendly personality, dependable work ethic and willingness to help wherever she’s needed make her an invaluable part of the team. She has a special gift for making residents smile while helping them feel comfortable, cared for and respected every day.
More about the Member Spotlight
Recognize your best employees! Select an employee to complete this form and return it to [email protected]. Photos of the selected employee are also encouraged but not required. The photo release form can be found here.
We will feature the Member Spotlights on the IHCA Facebook page and the IHCA website.